{"id":4093777,"url":"https://alion.io/job/sonepar-accounts-receivable-representative","title":"Accounts Receivable Representative","company":{"id":1942969,"name":"Sonepar","domain":"sonepar.com","url":"https://alion.io/company/sonepar-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":26,"ghost_share":0,"stale_share":0.038,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Council Bluffs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-11T20:41:06Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T20:41:06Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Your career grows here.\nAt Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.\nOur 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.\nWe have a great opportunity for a Customer Account Specialist to join our team in Council Bluffs, IA or Saint Louis, MO! The Customer Account Specialist engages with a portfolio of customers as a resource providing support and resolution for account-related challenges. The Customer Account Specialist collaborates cross-functionally with internal departments to address and resolve customer issues. Activities include Account Maintenance, Credit Limit Adjustments, Sales Tax Research and Resolution, Managing Job Account Maintenance and Documentation and Managing our Communication Strategy on Past -Due Balances.\nWe’re looking for a Customer Account Specialist who:\nRoutinely utilize GetPaid collection / communication software to initiate customer communication based on workflow actions.\nRecord customer communication and actions in GetPaid.\nManage resolution of customer disputed items, including escalating the matter to management when the situation has stalled.\nMonitor aging and communication of overdue balances and account reconciliations.\nConduct regular meetings with sales and operations to review open items with a customer.\nAnalyze scheduled reports for customer action items.\nRecommend changes in customers’ credit privileges based on criteria provided.\nCommunicate approved action items including release criteria and escalation options.\nGather and assess documentation for preliminary job account approval, \nMonitor lien deadlines and complete required documents to reduce risk of loss.\nPerform general administrative tasks including document management and filing.\nRespond to incoming calls and voicemails in a professional and timely manner.\nUtilize clear and professional written communication across internal and external channels.\nDemonstrate effective problem-solving and conflict resolution skills.\nEncourages collaboration and is viewed as a team player.\nShare customer insights and account updates promptly with relevant stakeholders.\nWork with CAS team on department goals\nMust be willing and able to perform all other duties as assigned by management. \nNecessary Qualifications:\nMinimum eight (4) years experience in Collections and Order to Cash, preferably in electrical or distribution experience and/or product and application knowledge.\nAccreditation from NACM is a plus\nKnowledge or willingness to learn tax laws: i.e. IL, IN, IA, PA, WI, MO, OH & KY\nDemonstrated commitment to ethical standards in professional conduct and decision-making. \nStrong attention to detail with demonstrated analytical and problem-solving capabilities. \nProactive and solution-oriented mindset.\nAbility to prioritize and act with urgency on time-sensitive matters.\nDemonstrated ability to communicate clearly in written and verbal formats.\nDemonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.\nProficiency in general personal computer applications, as well as in the use of Microsoft Office software, including Word and Excel.\nAbility to work well in a team environment.\nPersonal characteristic of “can do” attitude.\nPersonal characteristic of a sense of urgency to follow up on time sensitive matters.\nPhysical Ability Requirements:\nAbility to sit for prolonged periods of time.\nAbility to utilize a computer keyboard, computer monitor, adding machine, and telephone for prolonged periods of time.\nAbility to occasionally climb a ladder and step stool.\nAbility to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.\nWhat we offer:\nMedical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.\nPaid time off and paid holidays\n401K match\nProfit Sharing\nTuition reimbursement and employee development.\nAnnual Safety Shoe Reimbursement\nEmployee Discount on products\nAccess to a variety of trainings for personal development\nWho we are:\nWe’re the world’s number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.\nEqual Employment Opportunity Statement\nSonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.\nEEO is the Law\nApplicants and employees are protected under Federal law from discrimination. To learn more, Click here.\nPay Transparency Non-Discrimination Provision\nSonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.","description_format":"text","description_chars":6225,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-11-11T20:41:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-11T23:26:49Z"},"pay":null,"html_url":"https://alion.io/job/sonepar-accounts-receivable-representative","json_url":"https://alion.io/job/sonepar-accounts-receivable-representative.json","meta":{"generated_at":"2026-11-11T23:26:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":46658,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1942969},"rest":"https://alion.io/mcp/rest/get_company?id=1942969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonepar-accounts-receivable-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonepar-accounts-receivable-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonepar-accounts-receivable-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonepar-accounts-receivable-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonepar-accounts-receivable-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4093777}},{"tool":"search_jobs","arguments":{"company":"sonepar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4093777},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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