{"id":1791421,"url":"https://alion.io/job/sonepar-operations-coordinator","title":"Operations Coordinator","company":{"id":1942969,"name":"Sonepar","domain":"sonepar.com","url":"https://alion.io/company/sonepar-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":17,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brampton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":1015},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-22T02:59:33Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About Us:\nSonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 9 provinces.\nWe are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.\nTo explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com\nWhat’s In It For You?\nYou will be joining a market leader with over 40 years of experience to help you elevate your potential.\nYou will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.\nA chance to get involved in the forever growing electrical industry.\nWe house the largest inventory to better service our customers and deliver on sales commitments.\nAn opportunity for career development across many business departments within our organization.\nWe are seeking an organized and proactive Operations Coordinator to ensure all orders are released on time, support communication between Operations, Purchasing, Sales, Drivers, and 3rd-party partners, and help maintain smooth workflow across the CDC. This role is key to ensuring timely order processing, delivery coordination, and issue resolution.\nKey Responsibilities\nOrder Processing & Workflow Coordination\nDrop all CDC orders promptly and accurately.\nMonitor order volume (“cuts on the floor”) and notify the CDC Manager when capacity is reached.\nReview the Open Pick Report daily and follow up on discrepancies.\nEnsure pickup orders, same-day rush orders, and branch transfers are dropped on time.\nReview WT line counts and work with Purchasing to avoid exceeding daily limits.\nConfirm that transfers are correctly managed as lotted or non-lotted items.\nIssue Resolution & Communication\nRe-allocate orders to optimal lots using SX and TWL when errors are identified.\nServe as the first point of contact for driver-related issues (missing info, unreachable contacts, etc.).\nProvide ETA updates for sales orders when requested by the Sales team.\nCollaborate with 3rd-party partners to resolve delivery issues or changes.\nAssist in answering Ontario CDC emails and support general problem-solving.\nOperational Support\nSupport the Operations Supervisor in investigating inventory issues.\nCover Ops Coordinator responsibilities during periods of absence.\nAssist with printing and managing all label inventory.\nPerform additional tasks as required to support CDC operations.\nContinuous Improvement\nIdentify opportunities to streamline workflows and improve accuracy and efficiency.\nQualifications\nStrong organizational and multitasking skills.\nExperience in warehouse, logistics, or order management is an asset.\nComfortable working with systems such as SX, TWL, or similar tools.\nExcellent communication and problem-solving abilities.\nAble to work collaboratively with Operations, Purchasing, Sales, Drivers, and partners.\nBenefits & Perks\nWe offer a competitive salary, plus a full set of benefits, including:\nFlexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.\nEmployee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.\nRegardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.\nMore information on Sonepar Canada:\nSite Web: www.soneparcanada.com\nLinkedIn: https://www.linkedin.com/company/sonepar-canada/\nInstagram: https://www.instagram.com/soneparcanada/\nFacebook: https://www.facebook.com/profile.php?id=100057133913041\nYoutube: https://www.youtube.com/user/SoneparCanada\nSonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.\nToday, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.\nThis commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.\nSonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.\nFor more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion.\nSonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.\nNext steps:\nWe are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.\nAbout Us:\nSonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 9 provinces.\nWe are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.\nTo explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com\nWhat’s In It For You?\nYou will be joining a market leader with over 40 years of experience to help you elevate your potential.\nYou will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.\nA chance to get involved in the forever growing electrical industry.\nWe house the largest inventory to better service our customers and deliver on sales commitments.\nAn opportunity for career development across many business departments within our organization.\nWe are seeking an organized and proactive Operations Coordinator to ensure all orders are released on time, support communication between Operations, Purchasing, Sales, Drivers, and 3rd-party partners, and help maintain smooth workflow across the CDC. This role is key to ensuring timely order processing, delivery coordination, and issue resolution.\nKey Responsibilities\nOrder Processing & Workflow Coordination\nDrop all CDC orders promptly and accurately.\nMonitor order volume (“cuts on the floor”) and notify the CDC Manager when capacity is reached.\nReview the Open Pick Report daily and follow up on discrepancies.\nEnsure pickup orders, same-day rush orders, and branch transfers are dropped on time.\nReview WT line counts and work with Purchasing to avoid exceeding daily limits.\nConfirm that transfers are correctly managed as lotted or non-lotted items.\nIssue Resolution & Communication\nRe-allocate orders to optimal lots using SX and TWL when errors are identified.\nServe as the first point of contact for driver-related issues (missing info, unreachable contacts, etc.).\nProvide ETA updates for sales orders when requested by the Sales team.\nCollaborate with 3rd-party partners to resolve delivery issues or changes.\nAssist in answering Ontario CDC emails and support general problem-solving.\nOperational Support\nSupport the Operations Supervisor in investigating inventory issues.\nCover Ops Coordinator responsibilities during periods of absence.\nAssist with printing and managing all label inventory.\nPerform additional tasks as required to support CDC operations.\nContinuous Improvement\nIdentify opportunities to streamline workflows and improve accuracy and efficiency.\nQualifications\nStrong organizational and multitasking skills.\nExperience in warehouse, logistics, or order management is an asset.\nComfortable working with systems such as SX, TWL, or similar tools.\nExcellent communication and problem-solving abilities.\nAble to work collaboratively with Operations, Purchasing, Sales, Drivers, and partners.\nBenefits & Perks\nWe offer a competitive salary, plus a full set of benefits, including:\nFlexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.\nEmployee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.\nRegardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.\nMore information on Sonepar Canada:\nSite Web: www.soneparcanada.com\nLinkedIn: https://www.linkedin.com/company/sonepar-canada/\nInstagram: https://www.instagram.com/soneparcanada/\nFacebook: https://www.facebook.com/profile.php?id=100057133913041\nYoutube: https://www.youtube.com/user/SoneparCanada\nSonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.\nToday, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.\nThis commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.\nSonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. 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