{"id":1791425,"url":"https://alion.io/job/sonepar-sales-support-specialist-2","title":"Sales Support Specialist","company":{"id":1942969,"name":"Sonepar","domain":"sonepar.com","url":"https://alion.io/company/sonepar-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":17,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Surrey, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true},{"name":"YouTube","optional":true}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-22T02:59:33Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.\nWe are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.\nTo explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com\n What's In It For You?\nYou will be joining a market leader with over 40 years of experience to help you elevate your potential. \nYou will be working for the world's #1 privately held business to business distributor of electrical products and related solutions. \nBe part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best. \nAttractive compensation with benefits and “other perks” such as tuition reimbursement. \nEmployee Referral provides the opportunity to earn more while you work by referring one of the best you know. \nIn-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings. \nWe house the largest inventory to better service our customers and deliver on sales commitments. \nScope of Positon:\nThe Sales Support Specialist plays a key role in supporting the Major Projects Group by coordinating project quotations, managing customer contracts, processing orders, and maintaining accurate project documentation. This role ensures seamless communication between internal teams and external stakeholders to help deliver large-scale electrical projects on time and within scope.\nMajor Responsibilities\nPrepare and submit detailed project proposals and supporting documentation through customer quoting portals.\n\nProvide administrative and operational support to Sales Representatives, ensuring all documentation is accurate and deadlines are consistently met.\n\nMaintain and organize project files, including contracts, quotes, and correspondence-both digitally and in hard copy.\n\nCollaborate closely with the Business Development team to align on project goals, timelines, and deliverables.\n\nMonitor and manage contract milestones, change orders, and project close-out activities.\n\nAct as a liaison between internal departments (logistics, warehouse, finance) and external stakeholders (customers, vendors).\n\nEnter and manage sales orders in the ERP system, ensuring accuracy and timely processing.\n\nCoordinate product deliveries with logistics and warehouse teams to meet customer schedules.\n\nAnalyze and maintain costing and pricing spreadsheets to support accurate quoting and profitability tracking.\n\nTrack order status and proactively communicate updates to customers and internal teams.\n\nSupport continuous improvement initiatives and perform other duties as assigned.\n\nEducation and Training\nPost-secondary diploma or degree in Business Administration, Commerce, or a related field.\n\nStrong understanding of sales processes and project coordination, preferably in the electrical or construction industry.\n\nProficient in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP and CRM systems is an asset.\n\nExcellent written and verbal communication skills.\n\nHighly organized with strong attention to detail and the ability to manage multiple priorities under tight deadlines.\n\nStrong customer service orientation and a collaborative, team-first mindset.\n\nTechnologically adept and comfortable working with digital tools and quoting platforms.\n\nBenefits & Perks\nWe offer a competitive salary, plus a full set of benefits.\nFlexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.\nEmployee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.\nRegardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.\nTo explore and learn more about Texcan, please visit www.texcan.com.\nWatch our employee videos on our new careers page: https://www.texcan.com/careers\nVisit our other social media sites:\nX: @TexcanCanada\nLinkedIn\nInstagram\nFacebook\nYouTube\nSonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.\nToday, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.\nThis commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.\nSonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.\nFor more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion.\nSonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.\nNext steps:\nWe are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.\nTexcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.\nWe are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.\nTo explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com\n What's In It For You?\nYou will be joining a market leader with over 40 years of experience to help you elevate your potential. \nYou will be working for the world's #1 privately held business to business distributor of electrical products and related solutions. \nBe part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best. \nAttractive compensation with benefits and “other perks” such as tuition reimbursement. \nEmployee Referral provides the opportunity to earn more while you work by referring one of the best you know. \nIn-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings. \nWe house the largest inventory to better service our customers and deliver on sales commitments. \nScope of Positon:\nThe Sales Support Specialist plays a key role in supporting the Major Projects Group by coordinating project quotations, managing customer contracts, processing orders, and maintaining accurate project documentation. This role ensures seamless communication between internal teams and external stakeholders to help deliver large-scale electrical projects on time and within scope.\nMajor Responsibilities\nPrepare and submit detailed project proposals and supporting documentation through customer quoting portals.\n\nProvide administrative and operational support to Sales Representatives, ensuring all documentation is accurate and deadlines are consistently met.\n\nMaintain and organize project files, including contracts, quotes, and correspondence-both digitally and in hard copy.\n\nCollaborate closely with the Business Development team to align on project goals, timelines, and deliverables.\n\nMonitor and manage contract milestones, change orders, and project close-out activities.\n\nAct as a liaison between internal departments (logistics, warehouse, finance) and external stakeholders (customers, vendors).\n\nEnter and manage sales orders in the ERP system, ensuring accuracy and timely processing.\n\nCoordinate product deliveries with logistics and warehouse teams to meet customer schedules.\n\nAnalyze and maintain costing and pricing spreadsheets to support accurate quoting and profitability tracking.\n\nTrack order status and proactively communicate updates to customers and internal teams.\n\nSupport continuous improvement initiatives and perform other duties as assigned.\n\nEducation and Training\nPost-secondary diploma or degree in Business Administration, Commerce, or a related field.\n\nStrong understanding of sales processes and project coordination, preferably in the electrical or construction industry.\n\nProficient in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP and CRM systems is an asset.\n\nExcellent written and verbal communication skills.\n\nHighly organized with strong attention to detail and the ability to manage multiple priorities under tight deadlines.\n\nStrong customer service orientation and a collaborative, team-first mindset.\n\nTechnologically adept and comfortable working with digital tools and quoting platforms.\n\nBenefits & Perks\nWe offer a competitive salary, plus a full set of benefits.\nFlexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.\nEmployee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.\nRegardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.\nTo explore and learn more about Texcan, please visit www.texcan.com.\nWatch our employee videos on our new careers page: https://www.texcan.com/careers\nVisit our other social media sites:\nX: @TexcanCanada\nLinkedIn\nInstagram\nFacebook\nYouTube\nSonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.\nToday, Sonepar is the leading distributor of energy-effici...","description_format":"text","description_chars":14254,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Hardware","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-03T17:51:05Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.626,"p_room":0.55,"age_days":20,"expected_fill_days":20,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/sonepar-sales-support-specialist-2","json_url":"https://alion.io/job/sonepar-sales-support-specialist-2.json","meta":{"generated_at":"2026-10-22T11:57:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10125,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1942969},"rest":"https://alion.io/mcp/rest/get_company?id=1942969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonepar-sales-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonepar-sales-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonepar-sales-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonepar-sales-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonepar-sales-support-specialist-2"}]}