{"id":2891049,"url":"https://alion.io/job/sonepar-technical-support-engineer-2","title":"Technical Support Engineer","company":{"id":1942969,"name":"Sonepar","domain":"sonepar.com","url":"https://alion.io/company/sonepar-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":17,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":18000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":688},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T02:23:33Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T02:59:33Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Sonepar Thailand is the largest national B-to-B distributor of electrical, industrial automation and oil and gas products, services and related solutions. We are a proud member of the Sonepar Group, the world’s leader in its market.We started our adventure in Thailand in 1994 under the brand DEP Engineering , providing a broad range of electrical products including switchgear, distribution cabinets, cables, wires and lighting, In 2012, DEP Engineering joined Sonepar to continue its development and benefit from the knowledge and the expertise of by the world’s leader. Through this partnership we became one of Thailand’s top electrical products supply firms. In 2014, ETS-Oakwell, an oil and gas specialist in electrical product and solution, founded in 2001, also joined Sonepar and brought its expertise in this highly specialized industry vertical. In 2020, together with Cable Solutions (Thailand), a specialized distributor of cables for residential, commercial and industrial projects, these three companies decided to combine forces and operate as one, Underthe brand Sonepar Thailand.\nTo explore and learn more about Sonepar Thailand, please visit www.soneparthailand.com\nRole & Responsibilities\nProvide Technical Support to the Sales Team - including Joint Sales Calls.\nAs part of the Sales Process, identify business development opportunities.\nProvide Training to the Sales Team and Customers.\nRespond to customer inquiries and assist in analyzing, troubleshooting and resolving product problem\n.\nActively update, maintain product and application knowledge.\nQualification\nBachelor Degree in Engineering (Electrical, Instrument and Control)\n3-5 years of proven experience in electrical technical background or related field.\n.\nExcellent active listening skills and customer service skills.\nThe ability to deal with multiple requests without being overwhelmed.\nThe ability to remain professional under pressure.\nFluent English\nHave an experience and knowledge in LV .\nHave a good Attitude.\nWe are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Sonepar Thailand thanks all applicants, only those individuals selected for an interview will be contacted.\nMore information on Sonepar Thailand:\nWebsite: www.soneparthailand.com\nSonepar Thailand is the largest national B-to-B distributor of electrical, industrial automation and oil and gas products, services and related solutions. We are a proud member of the Sonepar Group, the world’s leader in its market.We started our adventure in Thailand in 1994 under the brand DEP Engineering , providing a broad range of electrical products including switchgear, distribution cabinets, cables, wires and lighting, In 2012, DEP Engineering joined Sonepar to continue its development and benefit from the knowledge and the expertise of by the world’s leader. Through this partnership we became one of Thailand’s top electrical products supply firms. In 2014, ETS-Oakwell, an oil and gas specialist in electrical product and solution, founded in 2001, also joined Sonepar and brought its expertise in this highly specialized industry vertical. In 2020, together with Cable Solutions (Thailand), a specialized distributor of cables for residential, commercial and industrial projects, these three companies decided to combine forces and operate as one, Underthe brand Sonepar Thailand.\nTo explore and learn more about Sonepar Thailand, please visit www.soneparthailand.com\nRole & Responsibilities\nProvide Technical Support to the Sales Team - including Joint Sales Calls.\nAs part of the Sales Process, identify business development opportunities.\nProvide Training to the Sales Team and Customers.\nRespond to customer inquiries and assist in analyzing, troubleshooting and resolving product problem\n.\nActively update, maintain product and application knowledge.\nQualification\nBachelor Degree in Engineering (Electrical, Instrument and Control)\n3-5 years of proven experience in electrical technical background or related field.\n.\nExcellent active listening skills and customer service skills.\nThe ability to deal with multiple requests without being overwhelmed.\nThe ability to remain professional under pressure.\nFluent English\nHave an experience and knowledge in LV .\nHave a good Attitude.\nWe are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Sonepar Thailand thanks all applicants, only those individuals selected for an interview will be contacted.\nMore information on Sonepar Thailand:\nWebsite: www.soneparthailand.com","description_format":"text","description_chars":4625,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-20T02:23:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":20,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/sonepar-technical-support-engineer-2","json_url":"https://alion.io/job/sonepar-technical-support-engineer-2.json","meta":{"generated_at":"2026-10-22T15:31:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15308,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1942969},"rest":"https://alion.io/mcp/rest/get_company?id=1942969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonepar-technical-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonepar-technical-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonepar-technical-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonepar-technical-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonepar-technical-support-engineer-2"}]}