{"id":4195233,"url":"https://alion.io/job/sonicwall-renewals-inside-sales-rep","title":"Renewals Inside Sales Rep","company":{"id":685324,"name":"SonicWall","domain":"sonicwall.com","url":"https://alion.io/company/sonicwall","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Costa Rica"],"countries":["CR"],"hiring_countries":["CR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-11-12T14:45:01Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T03:05:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. \nFor more information, visit www.sonicwall.com or follow us on X, LinkedIn, Facebook, and Instagram. \nWe are seeking a motivated Renewal Inside Sales Rep to join SonicWall's global sales organization. This role focuses on driving customer engagement and growth within the existing installed base through proactive outbound communication and data-driven sales support. The role involves working closely with existing customers, channel partners, and internal sales teams to identify opportunities for subscription expansion, renewals, and lifecycle management improvements. You will act as a key liaison, ensuring smooth information flow between customers and regional sales teams while supporting revenue growth initiatives.\nResponsibilities:\nOutbound phone and email communications to both existing Customers and Channel Partners\nRecommends business solutions considering customer needs and SonicWall interests\nUtilizes installed product subscription records and reporting to drive increases in active subscribers within the Installed Base\nLiaises between Customers, Partners, and the SonicWall sales organization. Facilitates sales information flow to regional sales teams and leaders\nDrives Lifecycle Management process improvements amongst Partners and Customers\nMay be responsible for influencing sales behavior and capabilities among sales teams. Initial point of contact for Installed Base data inquiries. Maintains documentation for all projects and initiatives involving Installed Base growth\nEnhances and further builds relationships with existing customers based upon knowledge of SonicWall’s technology, products, and services. Leverages cross-functional resources to achieve results.\nRequirements:\nEntry-level opportunity at a great sales organization\nStrong communication skills, both written and verbal\nCritical thinking (Ability to understand Installed Base strategy, provide consultative analysis)\nCommunication (Ability to combine complex data and analyses into actionable business plans which facilitate decision-making; ability to engage in active listening and draw out key conclusions from colleagues, Partner and Customer relationships)\nMotivated with a passion for sales\nProven ability to meet tight deadlines, multitask, and prioritize workload\nAbility to manage multiple competing priorities simultaneously and drive projects to completion\nExcellent analytical and problem-solving skills\nMust be a self-starter with the ability to follow through on projects assigned. Ability to learn new tools\nStrong skills in cross-functional collaboration\nEducation and Experience:\nRequires a minimum of 0-1 years of related experience.\nPreferences:\nSales experience within the technology industry is a plus\nSonicWall is an equal opportunity employer. \nWe are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.\nAt SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.\nApplicant Privacy Notice","description_format":"text","description_chars":3964,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Endpoint Security"],"lifecycle":[{"event":"open","at":"2026-11-12T20:25:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":43,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-13T05:10:24Z"},"pay":null,"html_url":"https://alion.io/job/sonicwall-renewals-inside-sales-rep","json_url":"https://alion.io/job/sonicwall-renewals-inside-sales-rep.json","meta":{"generated_at":"2026-11-13T05:10:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10956,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685324},"rest":"https://alion.io/mcp/rest/get_company?id=685324"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonicwall-renewals-inside-sales-rep"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonicwall-renewals-inside-sales-rep"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonicwall-renewals-inside-sales-rep"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonicwall-renewals-inside-sales-rep\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonicwall-renewals-inside-sales-rep"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4195233}},{"tool":"search_jobs","arguments":{"company":"sonicwall.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4195233},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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