{"id":3973762,"url":"https://alion.io/job/sonicwall-senior-collections-analyst","title":"Senior Collections Analyst","company":{"id":685324,"name":"SonicWall","domain":"sonicwall.com","url":"https://alion.io/company/sonicwall","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-11-09T15:46:45Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T17:14:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. \nFor more information, visit www.sonicwall.com or follow us on X, LinkedIn, Facebook, and Instagram. \nThe Senior Collections Analyst oversees accounts receivable portfolios, applies effective collection strategies, minimizes bad debt risk, and supports cash flow management. In partnership with customers and the Sales team, this position addresses payment problems and contributes to working capital objectives. Success in the role requires strong analytical, negotiation, and problem-solving capabilities, supported by experience in credit and collections.\nKey Responsibilities:\nCollections Management\nOversee a portfolio of high-value accounts with complex collection needs.\nPromptly follow up on overdue balances to meet cash flow and days sales outstanding (DSO) targets.\nPerform collection follow-up through phone calls, e-mails, account reviews, and customer discussions.\nMaintain accurate and up to date collection records and documentation.\nEstablish payment arrangements and settlements within company policy.\nEscalate past-due accounts and propose suitable next steps for resolution.\nMaintain positive and professional relationships with customers, billing/sales teams and various stakeholders.\nAccount Analysis & Reporting\nAnalyze aging reports and collection measures to uncover patterns and potential risks.\nAssess customer payment patterns and the results of collection efforts.\nProduce regular reports covering collection results, disputes, bad debt risk, and projected cash receipts.\nSuggest process changes that decrease delinquency and improve collection outcomes.\nDispute Resolution\nResearch and resolve customer concerns related to invoices, pricing, and payments.\nWork with internal partners to bring issues to a timely resolution.\nMonitor unresolved disputes to prevent unnecessary aging and collection delays.\nProcess Improvement\nDrive improvements that simplify collection workflows and increase efficiency.\nDevelop and maintain standard procedures and proven practices.\nUse ERP and reporting tools to automate tasks and improve visibility.\nCross collaboration with peers. Cross training and cash application support.\nRequired Qualifications\nBachelor’s degree in Accounting or Business Administration.\nSix or more years of experience in accounts receivable, collections, credit, or finance operations.\nSolid knowledge of collection methods, cash application, and credit administration.\nAdvanced skills in Microsoft Excel and financial reporting applications.\nHands-on experience with Oracle ERP system.\nClear and effective written and verbal communication.\nE-billing portals.\nSonicWall is an equal opportunity employer. \nWe are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.\nAt SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.\nApplicant Privacy Notice","description_format":"text","description_chars":3844,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Endpoint Security"],"lifecycle":[{"event":"open","at":"2026-11-09T17:14:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":44,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T18:46:55Z"},"pay":null,"html_url":"https://alion.io/job/sonicwall-senior-collections-analyst","json_url":"https://alion.io/job/sonicwall-senior-collections-analyst.json","meta":{"generated_at":"2026-11-09T18:46:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3862,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685324},"rest":"https://alion.io/mcp/rest/get_company?id=685324"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonicwall-senior-collections-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonicwall-senior-collections-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonicwall-senior-collections-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonicwall-senior-collections-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonicwall-senior-collections-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3973762}},{"tool":"search_jobs","arguments":{"company":"sonicwall.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3973762},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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