{"id":2204508,"url":"https://alion.io/job/sonos-senior-salesforce-engineer","title":"Senior Salesforce Engineer","company":{"id":3723,"name":"Sonos","domain":"sonos.com","url":"https://alion.io/company/sonos","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":165000,"max":206000,"currency":"USD","period":"year","gross":null,"usd_annual":206000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Apex","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Salesforce Flow","optional":false},{"name":"AWS","optional":true}],"status":"live","first_seen_at":"2026-10-09T22:39:35Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T22:54:44Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.\nThis is a hybrid position. Qualified candidates will be based within commuting distance of our Boston, MA office.\n\nVisa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for us in the country of role posting, both now and in the future.\nOur CRM ecosystem is foundational to delivering exceptional experiences for customers, partners, and internal teams. Salesforce sits at its core, spanning Sales Cloud, Service Cloud, Experience Cloud, Order Management, and B2B/B2C Commerce, and is powered by Agentforce across the platform. Our Salesforce teams build the systems that support customer service, shared platform capabilities, and professional commerce. In this senior, hands-on individual contributor role, you will work across these teams on their most complex engineering challenges, combining deep software development skills with Salesforce solution architecture to shape how Sonos serves its customers at scale.\nWhat You'll Do\nEmbed with Salesforce product teams where complex engineering challenges require senior expertise, agreeing on delivery scope and outcomes with your manager and the receiving team's product owner and technical lead.\nOwn technical delivery of complex features end-to-end, including requirements analysis, solution design, implementation, testing, deployment coordination, and production support.\nDesign Salesforce solutions across service, platform, and commerce initiatives, evaluating tradeoffs in data models, integration patterns, security, scalability, and maintainability.\nBuild reliable Apex, Lightning Web Components, and Flow solutions, selecting standard platform capabilities where they meet the need and advocating for maintainable approaches.\nApply deep Service Cloud expertise to complex Service Console workflows, case handling, agent-facing integrations, and customer context when assigned to contact center initiatives.\nDesign and deliver Agentforce and AI-enabled capabilities within the teams you join, including how customer context moves between AI and human support.\nDiagnose complex application and integration issues, address performance and reliability problems, and identify recurring technical debt for resolution.\nReview code and solution designs, mentor engineers, and raise the bar on testing, documentation, observability, and maintainability across the teams you work with.\nPartner with the Salesforce Platform team on shared data models, permissions, reusable components, environment strategy, and coordinated releases.\nDocument design decisions, transfer implementation knowledge, and establish clear support ownership before transitioning between team assignments.\nWhat You'll Need\nBasic Qualifications\n8+ years of hands-on Salesforce engineering experience, with a record of independently delivering complex solutions through production support.\nStrong expertise in Apex, Lightning Web Components, Salesforce Flow, SOQL, and the Salesforce data model.\nDeep hands-on expertise in Service Cloud and Service Console, including case management, agent workflows, and integrations that support contact center operations.\nExperience designing Salesforce solutions and making architectural decisions for complex business processes and integrations.\nExperience designing API integrations and reasoning about authentication, asynchronous processing, failure handling, and data consistency.\nStrong understanding of Salesforce platform limits, performance, testing, security, and maintainable software design.\nExperience with Git, CI/CD, automated testing, and coordinated releases in a shared Salesforce environment.\nAbility to guide technical decisions, review code, mentor colleagues, and explain tradeoffs to both technical and business partners.\nA degree in a relevant technical field, or equivalent professional experience.\nAuthorized to work in the United States now and in the future.\nPreferred Qualifications\nArchitecture or implementation experience in one or more additional Salesforce areas, such as Sales Cloud, Experience Cloud, Order Management, B2B Commerce, or CPQ.\nExperience with contact center channels, Omni-Channel, Salesforce Knowledge, entitlements, or milestones.\nExperience with order management or order-to-cash processes, including integrations across fulfillment, returns, and customer service.\nExperience with Agentforce, agent assistance, or transferring customer context between AI and human support.\nExperience improving agent productivity or resolution quality through software changes.\nExposure to diagnostic platforms, AWS services, or integration middleware such as Boomi.\nSalesforce Platform Developer II, Service Cloud Consultant, or other relevant certifications.\nSalesforce Application Architect or System Architect certifications, or equivalent demonstrated architectural expertise.\nInclusion: Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we still strongly encourage you to apply if interested.\nYour profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.\nThe base pay range for this role based off geographic location is:\n$165,000 and $206,000The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.\nPlease note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.\nWe also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:\nMedical, Dental, and Vision Insurance\n\nA 401(k) plan with company matching and immediate vesting\n\nAn Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required\n\n80 hours of sick time upon hire, refreshed annually\n\nUp to 12 paid holidays per calendar year\n\nSonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition\n\nCompany-paid Disability, Life, and AD&D Insurance\n\nVoluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance\n\nMental health benefits to support your holistic well-being\n\nA generous employee discount program & Sonos Radio HD - on us!\n\nNote: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.\nNotice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\nSonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to  and let us know the nature of your request and your contact information.","description_format":"text","description_chars":8380,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Electronics","Headphones & Audio","Home Cinema"],"lifecycle":[{"event":"open","at":"2026-10-09T22:39:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 25 · green card filings: 9","filings_12m":25,"filings_prev_12m":26,"green_card_filings_12m":9,"median_offered_wage_usd":133824,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":12}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":206000,"is_top_pay":true},"html_url":"https://alion.io/job/sonos-senior-salesforce-engineer","json_url":"https://alion.io/job/sonos-senior-salesforce-engineer.json","meta":{"generated_at":"2026-10-12T01:33:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1881,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3723},"rest":"https://alion.io/mcp/rest/get_company?id=3723"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonos-senior-salesforce-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonos-senior-salesforce-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonos-senior-salesforce-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonos-senior-salesforce-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonos-senior-salesforce-engineer"}]}