{"id":613710,"url":"https://alion.io/job/sony-group-associate-field-service-engineer-fixed-term-12-month-assignment","title":"Associate Field Service Engineer (Fixed Term – 12-month assignment)","company":{"id":125,"name":"Sony Group","domain":"sony.com","url":"https://alion.io/company/sony-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":18,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":55000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-11-12T23:57:22Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":64},"description":"Sony Biotechnology Inc., based in San Jose, California, supplies advanced flow cytometry analysis and sorting technology for use in life science research.It markets products to private and public research institutions, pharmaceutical and biotechnology companies, and large medical centers. Over the years, Sony Biotechnology products have received numerous outstanding new product awards as well as technology awards including the Frost & Sullivan Emerging Technology award, and the Milestone Award. To learn more: https://www.sonybiotechnology.com/us/.\nThis is a field-based position supporting the Boston market. Relocation assistance is not available, and candidates must reside in or be willing to relocate to the Boston area at their own expense.\nPosition Summary\nSony Biotechnology is seekingaAssociateFieldService Engineer to train withour flow cytometry service team in the New England and NY Metro regions. This is a fixed-term position of up to 12months, designed for recent college graduates interested in gaining hands-on technical fieldexperience.\nThe positionmay potentially lead to a full-time regular Field Service EngineerIposition for selected candidates, based on business needs, performance, and qualifications.\nThe Associate Field Service Engineer will work alongside experienced Field Service Engineers to learn how to support flow cytometryequipment at customer sites through installations, preventive maintenance, troubleshooting, and repair services.This will lead to working independently.\nPrimary Region\nBoston, MA\n\nPeriodic travel to Eastern Canada and other Eastern sub-regions may be requiredon an as-needed basis\n\nKey Responsibilities\nTrain alongsideField Service Engineers atcustomer site visits, including installations, preventive maintenance, and repairs\n\nAssistwith troubleshooting technical issues related to flow cytometry instrumentation\n\nLearn and follow service procedures, technical memos, safety standards, and documentation requirements, along with how to use Salesforce and prepare a Field Service Report.\n\nCommunicate product quality observations or service concerns to appropriate teammembers\n\nWork closely with Field Service, Sales, and Field Applications teams\n\nSupport customer satisfaction through professional communication and timelyfollow-up\n\nAssistwith maintainingservice parts and inventory organization, completing expense reports in a timely mannerand entering hours into your timesheeton a weekly basis.\n\nDevelop understanding of flow cytometry systems, including optics, fluidics, electronics, and pneumatics\n\nTravel to customer sites as requiredwithin the assigned region\n\nQualifications\nApplicants should be recent college graduates within the past 6 months\n\nMust hold a 2-year Associatedegree or 4-year Bachelor’sdegree (preferred)\n\nDegreeshould be in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Life Sciences, or a related technical discipline\n\nInterest in field service, laboratory instrumentation, medical devices, biotechnology, or life science equipment\n\nStrong analytical and problem-solving skills\n\nStrong customer focus and professional communication skills\n\nHighly organized with good follow-up skills\n\nSelf-motivated team player with a willingness to learn\n\nBasic understanding of flow cytometry or related scientific disciplines is a plus\n\nComputer skills required, including typing, email, and basic software use\n\nAdditional Requirements\nMust have a valid driver’s licenseand own or have access to a reliable vehicle\n\nMust hold a valid U.S. passport for potential travel to Canada\n\nMust be authorized towork in the United States\n\nAbility to travel, including overnight travel, as needed\n\nFlexibility with schedule and ability to adapt to last-minute changes\n\nCandidate will be expected to work from homelearning how to assistcustomer’son the phone/remotely for technical troubleshootingwhen not traveling to customer sites\n\nProgram Details\nFixed-term post graduateposition of up to 12months\n\nField-based role supporting the New England regionor NY Metro region\n\nMay lead to a full-time regular position for selected candidates\n\nBenefits\nSCA offers benefits-eligible fixed-term employees (who are scheduled to work 30 or more hours a week) certain benefits under the Sony Corporation of America Health and Welfare Benefits Plan. The following options are available to you and your eligible dependents.\nWhat we offer you:\nMedical, dental, and vision coverage with coverage for spouses/domestic partners and child dependents\nLong Term Care: A voluntary Long-Term Care (LTC) benefit with a life insurance component is offered during a separate new hire LTC enrollment window. This window occurs once a year for all new employees.\nMental health and emotional well-being benefits at no cost to you, your spouse/domestic partner and child dependents.\nOther Programs:\nFlexible Work Arrangements, including remote and hybrid work schedules \nTime off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)\nA wide variety of employee business resource groups (EBRGs) \nThe target annualized base salary range for this position is $55,000 - $60,000.Theindividual will be paid hourly and eligible for overtime. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.\nAll qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.\nDisability Accommodation for Applicants to Sony Corporation of America\nSony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at  or by mail to: Sony Corporation of America, People Experience Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.\nWe are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact  before submitting any information.\nRight to Work (English/Spanish)\nE-Verify Participation (English/Spanish)","description_format":"text","description_chars":7347,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work","Life insurance","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Biotechnology","Consumer Electronics","TV Production","Gaming Consoles"],"lifecycle":[{"event":"open","at":"2026-09-10T18:23:24Z"},{"event":"close","at":"2026-09-11T19:09:14Z"},{"event":"reopen","at":"2026-09-22T15:33:27Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.418,"p_room":0.28,"age_days":64,"expected_fill_days":31,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":true},"html_url":"https://alion.io/job/sony-group-associate-field-service-engineer-fixed-term-12-month-assignment","json_url":"https://alion.io/job/sony-group-associate-field-service-engineer-fixed-term-12-month-assignment.json","meta":{"generated_at":"2026-11-13T03:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6392,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":125},"rest":"https://alion.io/mcp/rest/get_company?id=125"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsony-group-associate-field-service-engineer-fixed-term-12-month-assignment"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsony-group-associate-field-service-engineer-fixed-term-12-month-assignment"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsony-group-associate-field-service-engineer-fixed-term-12-month-assignment"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sony-group-associate-field-service-engineer-fixed-term-12-month-assignment\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsony-group-associate-field-service-engineer-fixed-term-12-month-assignment"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":613710}},{"tool":"search_jobs","arguments":{"company":"sony.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":613710},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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