{"id":3872612,"url":"https://alion.io/job/sony-interactive-entertainment-operations-specialist","title":"Operations Specialist","company":{"id":51674,"name":"Sony Interactive Entertainment","domain":"sonyinteractive.com","url":"https://alion.io/company/sony-interactive-entertainment","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":36,"ghost_share":0,"stale_share":0.583,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-06T12:31:09Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T10:28:09Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Why Sony Interactive Entertainment?\nSony Interactive Entertainment isn’t just the Best Place to Play - it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.\nThe Senior Executive, Supply Chain Management will support end-to-end supply chain and operational activities across Southeast Asia markets, ensuring effective order fulfilment, inventory management, logistics coordination, warehouse operations, and operational compliance. The role requires close collaboration with internal stakeholders, distributors, logistics service providers, and regional teams to ensure smooth execution of supply chain processes and continuous operational improvement.\nKey Responsibilities:\nSupply Chain Operations\nManage end-to-end order fulfilment activities including purchase orders, sales orders, delivery coordination, invoicing, and shipment execution.\nCoordinate with distributors, commercial teams, and third-party logistics (3PL) partners to ensure timely and accurate order processing.\nMonitor operational performance and resolve supply chain issues related to logistics, inventory discrepancies, damaged stock, and system transactions.\nSupport product launches, replenishment planning, and order allocation activities across assigned markets.\nTake ownership of assigned markets and drive resolution of operational issues with minimal supervision.\nProvide guidance and knowledge sharing to junior team members where required.\nInventory & Warehouse Management\nPerform inventory monitoring and reconciliation between SAP and warehouse records.\nSupport periodic stock counts and inventory audits.\nCoordinate warehouse activities including rework planning, inspection requirements, and inventory movement tracking.\nEnsure inventory accuracy and provide recommendations to improve stock management processes.\nLogistics & Distribution\nWork closely with freight forwarders, warehouses, distributors, and regional stakeholders on inbound and outbound logistics activities.\nCoordinate import/export shipments and ensure compliance with documentation requirements.\nManage shipping arrangements and support logistics-related operational projects.\nMonitor logistics service performance and address operational issues promptly.\nInvoice & Vendor Management\nReview and verify supplier invoices for accuracy and policy compliance.\nSupport invoice processing and payment submissions through corporate systems.\nCoordinate with vendors and internal finance teams to resolve billing discrepancies.\nMaintain proper documentation and records related to operational expenditures and vendor transactions.\nProcess Improvement & Projects\nSupport implementation of new operational initiatives, systems, and process improvements.\nParticipate in regional projects involving procurement, logistics, warehouse operations, and system enhancements.\nIdentify opportunities to improve efficiency, accuracy, and service quality.\nPrepare reports and analysis to support business decision-making.\nSupport and participate in regional supply chain improvement initiatives and system enhancement projects.\nCompliance & Reporting\nEnsure compliance with company policies and regulatory requirements related to logistics and supply chain activities.\nSupport insurance declarations, shipping documentation, and audit requirements.\nPrepare operational reports, inventory reports, and KPI tracking as required. \nRequirements:\nEducation\nDiploma or Degree in Supply Chain Management, Logistics, Business Administration, or related discipline.\nExperience\nMinimum 5 to 7 years of experience in supply chain, logistics, operations, inventory management, or distribution.\nExperience working with regional operations and third-party logistics providers.\nStrong understanding of import/export, warehousing, inventory management, and order fulfilment processes.\nHands-on experience in managing operational issues and stakeholder coordination independently.\nExperience in SAP S/4HANA and supply chain transaction processing.\nPrior experience in consumer electronics, technology, FMCG, or related industries would be advantageous.\nTechnical Skills\nAdvanced SAP S/4HANA knowledge.\nAdvanced Microsoft Excel skills (Pivot Tables, Power Query, dashboards, data analysis).\nExperience with inventory planning and supply chain reporting tools.\nKnowledge of international trade compliance, import/export regulations, and free trade agreements (FTA/RCEP) is preferred.\nCompetencies\nStrong stakeholder management and influencing skills.\nAbility to work with regional and global teams across different cultures and time zones.\nStrong commercial awareness and business acumen.\nExcellent project management and organizational skills.\nAbility to work independently with minimal supervision.\nPlease note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.\nPlease refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.\nEqual Opportunity Statement:\nSony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.\nWe strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. \nSony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.","description_format":"text","description_chars":6486,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","Console Games","Gaming Consoles","Game Development"],"lifecycle":[{"event":"open","at":"2026-11-06T15:04:39Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":51,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/sony-interactive-entertainment-operations-specialist","json_url":"https://alion.io/job/sony-interactive-entertainment-operations-specialist.json","meta":{"generated_at":"2026-11-09T14:48:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20516,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51674},"rest":"https://alion.io/mcp/rest/get_company?id=51674"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsony-interactive-entertainment-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsony-interactive-entertainment-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsony-interactive-entertainment-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sony-interactive-entertainment-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsony-interactive-entertainment-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3872612}},{"tool":"search_jobs","arguments":{"company":"sonyinteractive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3872612},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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