{"id":3292889,"url":"https://alion.io/job/sony-interactive-entertainment-people-experience-consultant-2","title":"People Experience Consultant","company":{"id":51674,"name":"Sony Interactive Entertainment","domain":"sonyinteractive.com","url":"https://alion.io/company/sony-interactive-entertainment","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":35,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-10-30T05:48:23Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Mateo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":154100,"max":231100,"currency":"USD","period":"year","gross":null,"usd_annual":231100},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-26T20:36:21Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T17:07:40Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Why Sony Interactive Entertainment?\nSony Interactive Entertainment isn’t just the Best Place to Play - it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.\nHR Generalist (People Experience Consultant)\nSan Mateo, CA (hybrid in office 2x a week) \nWe’re looking for an experienced Senior HR Generalist (People Experience Consultant) to join our People Experience (PX) team. This position will provide high-touch operational and strategic support to People & Places Business Partners and their client groups, with particular emphasis on Business and Product, Legal and Finance, AMER populations. The successful candidate will manage complex employee lifecycle activity, serve as a trusted escalation point, coordinate cross-functional programs, and translate business needs into accurate, well-controlled execution across Workday, ServiceNow, and partner teams. The role requires strong judgment, urgency, data discipline, and the ability to lead sensitive work through clear ownership, documentation, and follow-through.\nPrincipal Duties/Responsibilities:\nDeliver HR services as an extension of the HRBP team and as part of the core PX service model, building strong relationships with business leaders and understanding the distinct needs of each client group.\nSupport HRBPs with workforce planning, organizational design, talent and performance cycles, compensation planning, engagement activity, manager coaching, and other priority initiatives.\nAct as a Tier 2 escalation point for employee and manager questions, owning issues through resolution and coordinating with Payroll, Benefits, Compensation, Mobility, Employee Relations & Legal, and other COEs.\nManage complex employee lifecycle activity, including job and organization changes, international transfers, relocations, performance processes, terminations, severance and post-exit questions, and related Workday transactions and approvals.\nPartner with Employee Relations and Legal on performance concerns, business cases, role eliminations, restructures, involuntary terminations, mutual separations, and other sensitive matters, applying sound judgment on cases that require escalation or handoff.\nCoordinate multi-region workforce change projects, including impact-data ownership, project plans, manager materials, employee communications, exit documentation, quality assurance, notification-day execution, and post-event follow-up.\nOwn and maintain accurate trackers, impact sheets, coverage maps, process documentation, and shared repositories; establish a reliable source of truth and prevent duplicate or conflicting records.\nSupport annual and mid-year talent, performance, promotion, and compensation processes, including manager guidance, data audits, exception management, access mapping, and issue resolution for populations outside standard system workflows.\nMaintain employee data and execute or coordinate Workday transactions with strong attention to confidentiality, approval controls, audit requirements, and timely completion.\nManage ServiceNow cases assigned to the PX Consultant team, monitor aging and handoffs, and provide clear, responsive updates to employees, managers, and partner teams.\nUse data and dashboards to identify trends, strengthen controls, improve service delivery, and provide actionable insights to HRBPs and PX leadership.\nDrive continuous improvement by documenting repeatable workflows, defining roles and handoffs, creating manager and employee guidance, and using digital tools and AI to improve quality, speed, and consistency.\nRequired Knowledge / Skills:\nBachelor’s degree or equivalent practical experience.\n7+ years of progressive HR generalist, HR operations, or HRBP-support experience in a fast-paced, high-tech, creative, or entertainment environment.\nProven success partnering with senior HR and business leaders and coordinating work across HRBPs, Employee Relations, Legal, Payroll, Compensation, Benefits, Mobility, Talent, and HR Technology.\nStrong business/commercial acumen, curiosity and high learning agility.\nDemonstrated experience managing sensitive employee matters, performance concerns, workforce changes, terminations, and post-exit issues with discretion and sound judgment.\nWorking knowledge of U.S. employment laws and federal and state regulations; experience supporting Canada, Latin America, EMEA, or other international populations is strongly valued.\nStrong Workday capability, including employee data changes, organizational transactions, approvals, reporting, and audit-minded quality control.\nStrong AI skills, developing and deploying tools to assist personally and with the PXC team.\nExperience with ServiceNow or another HR case-management platform, including case ownership, escalation, documentation, and stakeholder communication.\nAdvanced organizational and project-management skills, with the ability to manage multiple confidential workstreams, deadlines, trackers, and stakeholders without losing accuracy or follow-through.\nHighly data literate, with experience auditing information, maintaining a source of truth, producing reports or dashboards, and translating data into decisions and process improvements.\nExcellent written and verbal communication skills, including the ability to create clear manager guidance, process documentation, employee communications, and executive-ready updates.\nComfort operating in a global, matrixed environment and taking initiative where ownership, process, or handoffs are not yet fully defined.\nStrong Microsoft Word, PowerPoint, and Excel skills, with practical experience using AI and digital tools to improve HR service delivery.\nBonus\nPHR, SHRM-CP, or equivalent professional HR certification.\nExperience in the games, technology, media, or entertainment industry.\nExperience supporting engineering, product, finance, legal, or other complex client groups.\nExperience coordinating reductions in force, restructuring activity, global performance and compensation cycles, or international employee processes.\nExperience developing SOPs, dashboards, AI-enabled tools, or other scalable HR solutions.\nAt SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.\nPlease note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. \nIn addition, this role is eligiblefor SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.Click here to learn more.\nThe estimated base pay range for this role is listed below.\n$154,100—$231,100 USD\nPlease note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.\nPlease refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.\nEqual Opportunity Statement:\nSony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.\nWe strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. \nSony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.","description_format":"text","description_chars":8595,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","Media & Entertainment","Console Games","Game Development"],"lifecycle":[{"event":"open","at":"2026-10-26T20:45:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 113 · green card filings: 2","filings_12m":113,"filings_prev_12m":189,"green_card_filings_12m":2,"median_offered_wage_usd":176804,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":52,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":231100,"is_top_pay":true},"html_url":"https://alion.io/job/sony-interactive-entertainment-people-experience-consultant-2","json_url":"https://alion.io/job/sony-interactive-entertainment-people-experience-consultant-2.json","meta":{"generated_at":"2026-10-30T19:06:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8438,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51674},"rest":"https://alion.io/mcp/rest/get_company?id=51674"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsony-interactive-entertainment-people-experience-consultant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsony-interactive-entertainment-people-experience-consultant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsony-interactive-entertainment-people-experience-consultant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sony-interactive-entertainment-people-experience-consultant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsony-interactive-entertainment-people-experience-consultant-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3292889}},{"tool":"search_jobs","arguments":{"company":"sonyinteractive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3292889},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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