{"id":3800452,"url":"https://alion.io/job/sony-interactive-entertainment-senior-inventory-operations-manager-emea","title":"Senior Inventory Operations Manager, EMEA","company":{"id":51674,"name":"Sony Interactive Entertainment","domain":"sonyinteractive.com","url":"https://alion.io/company/sony-interactive-entertainment","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":41,"ghost_share":0,"stale_share":0.61,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-05T09:57:20Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T23:38:14Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Why Sony Interactive Entertainment?\nSony Interactive Entertainment isn’t just the Best Place to Play - it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.\nRole overview:\nThe Senior Inventory Operations Manager, EMEA will be responsible for leading inventory control, reconciliation, and governance activities across SIE’s B2B and D2C (PlayStation Direct - PSD) distribution centre operations in the EMEA region. \nThis role will ensure inventory accuracy, system integrity, audit readiness, and operational control across warehouse and SAP processes, with a strong focus on service excellence, root cause resolution, and continuous improvement. \nWorking closely with Warehouse Operations, Planning, Sales, PlayStation Direct (PSD), Finance Governance, Supply Chain, and external warehouse partners, this role will act as the key escalation point for inventory management matters across the region. \nWhat you’ll be doing: \nLead daily, weekly, and monthly inventory reconciliation across B2B and D2C (PSD) operational locations, working with warehouse partners to identify root causes, resolve discrepancies, and drive continuous improvement. \nCompile and review inventory comparisons across systems, partnering with Planning, Sales, and PSD teams to resolve systematic inventory issues. \nInvestigate and process daily iDoc errors, ensuring inventory transactions are corrected accurately and in a timely manner. \nOwn end-of-month system-to-system reconciliation activity, ensuring balances are audited, validated, and clearly explained. \nCoordinate monthly physical counts across B2B and PSD operations, ensuring count processes are controlled, documented, and aligned to business requirements. \nPartner with the SIE Finance Governance team to support audit coordination, evidence gathering, inventory controls, and compliance activity. \nCoordinate end-of-year wall-to-wall inventory counts with Warehouse Operations and relevant internal stakeholders. \nAct as the primary point of contact for inventory management escalations, ensuring issues are managed with urgency and clear communication. \nValidate warehouse cycle count adjustments and route approvals internally in line with SIE’s Table of Authority. \nKey areas of focus: \nInventory Control & Reconciliation \nMaintain strong inventory accuracy across B2B and D2C operations. \nOversee daily, monthly, and year-end reconciliation routines. \nInvestigate variances between warehouse systems, SAP, and operational records. \nEnsure corrective actions are tracked, owned, and completed. \nWarehouse & Systems Governance \nWork closely with warehouse partners to ensure inventory processes are followed consistently. \nManage iDoc exceptions, SAP inventory transactions, and EDI-related issue resolution. \nEnsure system data is accurate, timely, and aligned across operational platforms. \nSupport improvements to inventory processes, controls, and reporting. \nAudit, Compliance & Controls \nPartner with Finance Governance on inventory audits and control reviews. \nCoordinate physical counts, cycle counts, and year-end inventory activities. \nEnsure inventory adjustments are reviewed and approved in line with governance requirements. \nMaintain clear documentation and evidence for audit and compliance purposes. \nContinuous Improvement \nIdentify recurring inventory issues and lead root cause analysis. \nDevelop improvement actions with Warehouse Operations, Planning, Sales, and PSD teams. \nSupport process standardisation across B2B and D2C inventory operations. \nUse data and operational insight to improve accuracy, reduce defects, and strengthen service performance. \nWhat we’re looking for: \n8+ years’ experience in Inventory Management, Inventory Control, Planning, Supply Chain Operations, or a related field. \nStrong experience working with warehouse inventory processes, reconciliation, cycle counts, physical counts, and audit controls. \nStrong SAP experience, with knowledge of iDocs and EDI transactions preferred. \nGood understanding of B2B and D2C distribution centre operations. \nStrong Excel capability, ideally at medium to advanced level. \nExcellent verbal and written communication skills. \nStrong analytical and problem-solving skills, with the ability to identify root causes and drive practical solutions. \nExperience working with Finance, Planning, Sales, Warehouse Operations, and external 3PL partners. \nProcess improvement or Lean experience preferred. \nBA/BS in Business Administration, Supply Chain, Operations, or equivalent experience preferred. \nAPICS, Inventory Control, Quality Management Systems, or Project Management certification desirable. \nBenefits:\nDiscretionary bonus opportunity\nHybrid Working \nPrivate Medical Insurance\nDental Scheme\n25 days holiday per year\nOn Site Gym\nSubsidised Café\nFree soft drinks\nOn site bar\nAccess to cycle garage and showers\nPlease note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.\nPlease refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.\nEqual Opportunity Statement:\nSony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.\nWe strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. \nSony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.","description_format":"text","description_chars":6596,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","Console Games","Gaming Consoles","Game Development"],"lifecycle":[{"event":"open","at":"2026-11-05T11:14:31Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":51,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/sony-interactive-entertainment-senior-inventory-operations-manager-emea","json_url":"https://alion.io/job/sony-interactive-entertainment-senior-inventory-operations-manager-emea.json","meta":{"generated_at":"2026-11-11T02:20:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":262,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51674},"rest":"https://alion.io/mcp/rest/get_company?id=51674"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsony-interactive-entertainment-senior-inventory-operations-manager-emea"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsony-interactive-entertainment-senior-inventory-operations-manager-emea"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsony-interactive-entertainment-senior-inventory-operations-manager-emea"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sony-interactive-entertainment-senior-inventory-operations-manager-emea\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsony-interactive-entertainment-senior-inventory-operations-manager-emea"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3800452}},{"tool":"search_jobs","arguments":{"company":"sonyinteractive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3800452},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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