{"id":4016986,"url":"https://alion.io/job/sony-interactive-entertainment-technical-account-manager-ii","title":"Technical Account Manager II","company":{"id":51674,"name":"Sony Interactive Entertainment","domain":"sonyinteractive.com","url":"https://alion.io/company/sony-interactive-entertainment","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":41,"ghost_share":0,"stale_share":0.61,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T10:50:16Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T23:38:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Why Sony Interactive Entertainment?\nSony Interactive Entertainment isn’t just the Best Place to Play - it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.\nTechnical Account Manager II\nLocation: United Kingdom\nPlayStation has an exciting opportunity for a Technical Account Manager II supporting game development partners across the UK and Europe. You will help development teams deliver exceptional games on PlayStation platforms by connecting them with technical expertise, advocating for their needs, and coordinating support throughout the development lifecycle.\nThis role requires someone who can navigate ambiguity, align internal stakeholders, and turn complex technical and organisational challenges into clear, actionable plans.\nResponsibilities\nOwn technical account relationships with assigned development partners, building a deep understanding of their development goals, production priorities, and support needs.\nBuild trusted relationships with technical leadership, production teams, and other key decision-makers.\nPartner with Developer Technology Group (DTG) engineers, platform teams, and business account management teams to connect partners with the right expertise and support.\nNavigate situations where requirements, ownership, or priorities are unclear, bringing structure to discussions and driving agreement on next steps.\nAlign internal stakeholders around partner needs, clarifying responsibilities, managing dependencies, and coordinating support across teams.\nMeet regularly with partners to proactively identify project risks, technical challenges, and opportunities to improve development workflows.\nMaintain ownership of account and title support, coordinating escalations and driving issues towards resolution.\nGather partner feedback and champion it within PlayStation to inform platform tools, documentation, services, and support priorities.\nShare recommended development practices and facilitate knowledge exchange across development partners and technical teams.\nProvide on-site support and training, and contribute to technical workshops, postmortems, and advisory panels.\nCollaborate with teams around the world to deliver a consistent approach to partner support.\nTravel regularly to partner sites across the UK and Europe, with occasional international travel as required.\nSkills and Qualifications\nRequired\nEngineering experience with hands-on exposure to game SDKs and the ability to understand and discuss technical documentation, tools, and integration requirements.\nA solid understanding of game development pipelines and the challenges teams face across development, production, and release.\nDemonstrated ability to work effectively through ambiguity, define problems, establish priorities, and drive progress when ownership or requirements are evolving.\nExperience aligning stakeholders across technical and non-technical teams, balancing competing priorities, and influencing outcomes without direct authority.\nExcellent written and verbal communication skills in English, with the ability to adapt communication for engineers, production teams, and senior stakeholders.\nStrong relationship-building skills and a proactive, service-oriented approach to supporting development partners.\nFamiliarity with development tools and the ability to quickly understand complex technical projects and their support needs.\nAbility to work independently, including at partner sites, exercising sound judgement and representing PlayStation professionally.\nAbility to recognise when specialist expertise is needed and coordinate the right people and resources to resolve issues.\nWillingness and ability to travel within the UK and Europe, with occasional international travel.\nAn undergraduate degree or equivalent industry experience.\nPreferred\nPrevious experience in game studio operations, technical production, development management, or a related role coordinating development workflows and cross-functional teams.\nTechnical knowledge of PlayStation platforms, tools, and development processes.\nDirect console game development experience, including contributing to the launch of a console title in a technical capacity.\nExperience managing technical relationships with external development partners.\nExperience working with globally distributed teams and coordinating across organisational boundaries.\nExperience facilitating technical workshops, project reviews, or postmortems and translating their findings into practical improvements.\nPlease note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.\nPlease refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.\nEqual Opportunity Statement:\nSony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.\nWe strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. \nSony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.","description_format":"text","description_chars":6254,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Console Games","Gaming Consoles","Game Development"],"lifecycle":[{"event":"open","at":"2026-11-10T13:14:44Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":51,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-11T01:53:06Z"},"pay":null,"html_url":"https://alion.io/job/sony-interactive-entertainment-technical-account-manager-ii","json_url":"https://alion.io/job/sony-interactive-entertainment-technical-account-manager-ii.json","meta":{"generated_at":"2026-11-11T01:53:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":211,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51674},"rest":"https://alion.io/mcp/rest/get_company?id=51674"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsony-interactive-entertainment-technical-account-manager-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsony-interactive-entertainment-technical-account-manager-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsony-interactive-entertainment-technical-account-manager-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sony-interactive-entertainment-technical-account-manager-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsony-interactive-entertainment-technical-account-manager-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4016986}},{"tool":"search_jobs","arguments":{"company":"sonyinteractive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4016986},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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