{"id":119688,"url":"https://alion.io/job/sophos-manager-incident-response","title":"Manager, Incident Response","company":{"id":1926,"name":"Sophos","domain":"sophos.com","url":"https://alion.io/company/sophos","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":76,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":81,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Security","role_family":"Security","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":38000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"MITRE ATT&CK","optional":false},{"name":"osquery","optional":false},{"name":"PowerShell","optional":false},{"name":"SIEM","optional":false},{"name":"Sophos","optional":false},{"name":"SQL","optional":false},{"name":"Velociraptor","optional":false}],"status":"live","first_seen_at":"2026-08-21T13:24:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-23T11:13:52Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Role Summary\nSophos is seeking an experienced and motivated Incident Response Manager to lead the Critical Incident Response Team (CIRT) supporting its Managed Detection and Response (MDR) customers. The successful candidate will be responsible for the people leadership and operational management of the CIRT, ensuring consistent, high-quality execution across active cyber security incidents and customer engagements.\nAs an Incident Response Manager, you will lead and develop squads of analysts across CIRT while remaining technically engaged as a senior escalation point for complex and high-severity incidents. You will balance people leadership with incident response operations, including operational readiness, incident command, customer communication, and continuous improvement, to build a resilient, scalable, and customer-focused CIRT capability.\nWhat you will do\nLead and develop squads of analysts across CIRT; set clear expectations, provide coaching and feedback, support career development, and build an inclusive, high-performing team culture.\nOwn day-to-day CIRT operations across multiple squads, ensuring appropriate staffing, coverage, workload balancing, prioritization, and service-level performance for concurrent customer engagements.\nProvide senior technical leadership and act as Incident Commander for complex or high-severity engagements, coordinating investigation, containment, eradication, recovery, and customer communications through to resolution.\nEstablish and maintain operational and investigative quality standards, ensuring teams follow approved processes and playbooks and that engagement documentation, case reviews, and post-incident actions are complete and accurate.\nUse engagement, quality, response-time, capacity, and customer-outcome metrics to identify trends, manage performance, inform resource planning, and drive measurable improvements across the function.\nBuild operational readiness by maintaining skills coverage, onboarding and training plans, incident exercises, tooling needs, and playbook updates for a fast-changing threat landscape.\nServe as a senior escalation point for customer concerns, material findings, delivery risks, and resource conflicts, translating complex technical issues into clear updates and actionable decisions for technical and executive stakeholders.\nPartner cross-functionally with Threat Intelligence, the Security Operations Center, Detection Engineering, Product, and other teams to close detection and response gaps and strengthen MDR’s overall response capability.\nDrive continuous improvement and standardization by turning incident lessons, analyst feedback, and operational data into improved workflows, automation opportunities, training, and service enhancements.\nWhat will you bring\nEssential:\n7+ years of experience in cybersecurity operations, incident response, digital forensics, or a related discipline, including at least 2 years leading people, teams, or operational functions.\nDemonstrated experience managing incident response operations across multiple concurrent engagements, with responsibility for staffing, prioritization, service-level expectations, and customer outcomes.\nStrong technical background in endpoint, network, and cloud security, with proven ability to investigate indicators of compromise, determine scope and root cause, and direct containment, eradication, and remediation efforts.\nExperience serving as an Incident Commander or senior technical escalation point during high-pressure incidents, with the judgment to make timely risk-based decisions and communicate clearly with technical and executive stakeholders.\nProven people-leadership experience, including coaching, performance management, career development, hiring or onboarding, and building effective teams through constructive feedback and accountability.\nExperience using operational metrics, quality reviews, and customer feedback to identify performance or process gaps and deliver practical improvements in a security operations or managed services environment.\nDeep understanding of attacker tools, tactics, and procedures, including persistence, lateral movement, credential theft, ransomware, and defense evasion; working knowledge of the MITRE ATT&CK framework.\nExcellent written and verbal communication skills, strong analytical and troubleshooting ability, and a degree in Information Technology, Computer Science, or a related field; or relevant, commensurate work experience.\nDesired:\nAdvanced cybersecurity certifications preferred (e.g., GCFE, GCFA, GCIH, CISSP, or similar).\nExperience leading distributed, global, or 24x7 incident response or security operations teams, including participation in an on-call or leadership escalation rotation.\nExperience with SIEM, EDR, forensic collection, and threat intelligence platforms, together with practical use of OSQuery, SQL, PowerShell, KQL, CyLR, Velociraptor, or comparable tools.\nExperience developing incident response playbooks, training programs, tabletop exercises, or other readiness and capability-building initiatives.\nNatural curiosity, adaptability, and a passion for continuous learning, service improvement, and developing the next generation of incident response professionals.","description_format":"text","description_chars":5247,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Network Security","Endpoint Security","Managed Security"],"lifecycle":[{"event":"open","at":"2026-08-21T13:24:00Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.903,"p_room":0.6,"age_days":62,"expected_fill_days":81,"reasons":["conf:3","velocity","win:late","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/sophos-manager-incident-response","json_url":"https://alion.io/job/sophos-manager-incident-response.json","meta":{"generated_at":"2026-10-23T14:23:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21570,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1926},"rest":"https://alion.io/mcp/rest/get_company?id=1926"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsophos-manager-incident-response"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsophos-manager-incident-response"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsophos-manager-incident-response"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sophos-manager-incident-response\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsophos-manager-incident-response"}]}