{"id":1941329,"url":"https://alion.io/job/sophos-pre-sales-response-engineer-rfp-team","title":"Pre-Sales Response Engineer – RFP Team","company":{"id":1926,"name":"Sophos","domain":"sophos.com","url":"https://alion.io/company/sophos","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":76,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":81,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":28000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":519},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-06T01:48:35Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-22T00:27:41Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About the role\nWe are looking for an early-career Support Specialist to join our Global Sales Engineering team and support the end-to-end preparation, coordination, and maintenance of customer-facing technical response content. In this role, you will help respond to RFPs, RFIs, DDQs, security questionnaires, tenders, proposals, and related customer requests by working with approved content, internal knowledge sources, and subject matter experts across the business.\nThis role is ideal for someone who is organised, detail-oriented, curious, and interested in building experience at the intersection of sales engineering, proposal operations, cybersecurity, knowledge management, and AI-enabled productivity tools. You will play an important support role in helping Sales and Sales Engineering teams deliver accurate, consistent, and timely responses to customers and prospects.\nThis is a primarily remote role based in Manila, Philippines, with occasional in-office attendance required for business needs, training, team meetings, leadership requests, or company policy.\nThe successful candidate will be comfortable working in a global environment, communicating through Microsoft Teams and other collaboration tools, and managing priorities across different regions and time zones.\nWhat you will do\nAssist with the preparation, coordination, formatting, review, and maintenance of RFPs, RFIs, DDQs, security questionnaires, tenders, proposals, and related customer response documents.\n\nUse approved content, templates, response libraries, and knowledge sources to support accurate, complete, consistent, and submission-ready responses.\n\nCoordinate with Sales Engineers, Sales teams, and internal subject matter experts to clarify requirements, gather information, resolve open questions, and track dependencies.\n\nIdentify missing, outdated, duplicate, or inconsistent content and escalate gaps, risks, or unusual requests to the appropriate owner for review.\n\nMaintain SharePoint repositories, response libraries, templates, completed submissions, reusable content, and supporting documentation in line with naming, classification, and governance standards.\n\nSupport AI-enabled knowledge tools by assisting with content preparation, tagging, validation, testing, and quality review of retrieved or generated responses.\n\nTrack assigned requests, deadlines, owners, status updates, and completion evidence using approved operational tools and team processes.\n\nContribute to reporting, process documentation, knowledge transfer, training materials, and continuous improvement activities that improve response quality and team efficiency.\n\nWhat you will bring\nBachelor’s degree or equivalent relevant education, certification, or work experience.\n\nExperience with Endpoint is required for this role\nUp to two years of relevant experience preferred, including exposure to proposal support, sales operations, customer response management, cybersecurity, enterprise software, knowledge management, or technical documentation.\n\nStrong written and verbal English communication skills, with the ability to write clearly, organize information, and adapt content for customer-facing use.\n\nExcellent attention to detail, follow-through, and organizational skills, with the ability to manage multiple priorities, deadlines, and stakeholder inputs.\n\nProficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.\n\nComfort working with structured content, templates, repositories, collaboration platforms, and AI-enabled productivity or knowledge tools.\n\nInterest in cybersecurity, technical content, proposal operations, sales enablement, knowledge management, process improvement, or customer-facing technical communication.\n\nFamiliarity with RFPs, RFIs, DDQs, security questionnaires, cybersecurity concepts, enterprise software, or knowledge management platforms is an asset\n\nWhat success looks like\nIn this role, success means becoming a trusted support partner to the Sales Engineering team by producing high-quality response content, keeping knowledge sources organised and current, following established processes, and communicating clearly when questions, risks, or dependencies arise. Over time, you will build product, process, and platform knowledge while contributing to a more scalable and consistent customer response experience.\nInterview Process\n1) Screening call with TA\n2) 1st Round - Onsite with the hiring manager and pre-sales specialist; this will include a test on how you would compose an RFP. This will take place in our office in Makati\n3) 2nd Round - Technical interview with pre-sales team","description_format":"text","description_chars":4656,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Endpoint Security","Information Security","Managed Security"],"lifecycle":[{"event":"open","at":"2026-10-06T03:15:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":1,"age_days":15,"expected_fill_days":81,"reasons":["conf:0","velocity","win:early","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/sophos-pre-sales-response-engineer-rfp-team","json_url":"https://alion.io/job/sophos-pre-sales-response-engineer-rfp-team.json","meta":{"generated_at":"2026-10-22T02:29:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1976,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1926},"rest":"https://alion.io/mcp/rest/get_company?id=1926"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsophos-pre-sales-response-engineer-rfp-team"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsophos-pre-sales-response-engineer-rfp-team"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsophos-pre-sales-response-engineer-rfp-team"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sophos-pre-sales-response-engineer-rfp-team\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsophos-pre-sales-response-engineer-rfp-team"}]}