{"id":3392726,"url":"https://alion.io/job/sorren-accounts-receivable-associate","title":"Accounts Receivable Associate","company":{"id":2441798,"name":"Sorren","domain":"sorren.com","url":"https://alion.io/company/sorren","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":15,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":103000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":291},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T23:15:22Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our Firm\nSorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don’t just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services.\nAt Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.\nWe’re committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.\nYour Journey\nOur team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm’s success through collaboration, exceptional service, and continuous growth.\nPosition Summary:\nJob Summary\nThe Accounts Receivable Associate is responsible for the collection of outstanding accounts receivable and the resolution of past-due client balances. This role focuses exclusively on AR collections activities, proactively contacting clients by phone and email to secure payment, resolve disputes, and reduce aging balances. The ideal candidate is persistent, organized, and comfortable managing a high-volume portfolio of accounts in a structured, remote environment.\nKey Responsibilities\n1. Accounts Receivable Monitoring\nMonitor client account balances and aging reports daily to identify accounts requiring collection action.\nPrioritize outreach based on balance age, dollar amount, and risk level.\nTrack promises-to-pay and follow up promptly when commitments are missed.\nRecord and reconcile incoming client payments across multiple systems, ensuring balance and aging reports stay accurate and current.\nMaintain accurate, up-to-date records of collection status for all assigned accounts.\n2. Outreach Collections\nConduct outbound phone calls to clients with past-due balances to secure payment commitments and resolve delinquent accounts.\nSend collections emails and written correspondence following approved templates and escalation guidelines.\nMaintain a disciplined cadence of outreach (calls and emails) across an assigned portfolio of past-due accounts.\nNegotiate payment arrangements and short-term payment plans within assigned authority levels.\nDocument every call, email, and client interaction in the A/R system with clear, timely notes.\n3. Dispute & Issue Resolution\nRespond to client inquiries related to balances due, payment status, and payment history.\nInvestigate and resolve billing disputes that are delaying payment, coordinating with internal teams as needed.\nEscalate complex disputes, non-responsive accounts, or high-risk balances to leadership in a timely manner.\n4. Reporting & Process Support\nPrepare regular collections status updates, aging summaries, and call/email activity reports for leadership.\nSupport month-end close by ensuring assigned accounts are current and properly documented.\nIdentify recurring collection obstacles or process inefficiencies and recommend improvements.\nFollow standardized collections procedures, escalation paths, and internal controls.\nQualifications\n1-3 years of experience in accounts receivable collections\nDemonstrated experience making outbound collection calls and managing a past-due account portfolio\nStrong phone presence with confidence, professional negotiation and communication skills\nWorking knowledge of aging schedules, payment terms, and collections best practices\nExcellent written communication skills for client email correspondence\nAbility to work independently in a structured, remote environment while meeting collection targets and deadlines\nWhy Choose Us?\nAt Sorren, we’re invested in your growth-both personally and professionally. We’ll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we’ve designed our culture and benefits to reflect that.\nWhat We Offer*:\nGenerous paid time off\nComprehensive medical, dental, and vision coverage, plus life and disability insurance\n401(k) retirement savings plan\nPaid holidays, including a firmwide winter break (December 24 - January 1)\nPaid parental leave (available after one year of service)\nMentorship and career development programs\nCPA exam support to help you succeed on the path to licensure\nFirm-sponsored events and spontaneous team activities\nCelebrations to mark milestones like the end of busy season and the holidays\n*Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.\n© 2025 “Sorren” is the brand name under which Sorren CPAs, P.C. and Sorren, Inc. and its subsidiary entities provide professional services. Sorren CPAs P.C. and Sorren, Inc. and its subsidiary entities practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients. 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