# Technical Support Specialist, Level 3

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations. SOTI's growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn, then this position offers numerous growth opportunities and a long-lasting career with SOTI. Responsibilities Provide telephone and email based pre-sales and post-sales techn

- **Id**: 3887843
- **Url**: <https://alion.io/job/soti-technical-support-specialist-level-3>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Gurgaon, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T17:30:44Z
- **Last verified at**: 2026-11-06T17:30:44Z
- **Board verified**: no
- **Days open**: 1
- **Description format**: text
- **Description chars**: 2746
- **Description truncated**: no
- **Benefits**: Growth opportunities
- **Relocation offered**: no
- **Industries**: IoT Platforms & Solutions, RMM & MSP Software

## Company

- **Id**: 52292
- **Name**: SOTI
- **Domain**: soti.net
- **Url**: <https://alion.io/company/soti-japan-k-k>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **Jira** — Optional: no
- **SQL** — Optional: no
- **Windows** — Optional: no
- **Windows Server** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 1

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-06T20:10:56Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 30
- **Reasons**: seen:1, velocity, win:early
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.