{"id":2254865,"url":"https://alion.io/job/sotto-cincinnati-concierge-domo","title":"Concierge - Domo","company":{"id":2383248,"name":"Sotto Cincinnati","domain":"sottocincinnati.com","url":"https://alion.io/company/sottocincinnati","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T03:47:42Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-26T15:53:48Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Domo is seeking an experienced customer service representative!\nBoca Restaurant Group lives and breathes the idea of BPA - Blowing People Away. Founded by David Falk in 2001 with the opening of his flagship restaurant, Boca, BRG continues to set the standard for culinary excellence with three distinctly unique restaurant concepts, Boca, Sotto, Nada, & our delivery concept, Domo.\nWe are seeking highly motivated individuals with a passion for service, & hospitality. We are eager to invite you into our culture of BPA.\nResponsibilities\n+ Provide guests with an amazing customer service experience\n+ Uphold our highest standards of hospitality by being warm, courteous, and professional toward the guests at all times\n+ Lead and coordinate timeliness for the day's deliveries\n+ Assist with delivering recoveries, potentially outside of the normal work hours\n+ After completing training, the Concierge will coordinate between the guest and our team. The concierge will learn to route and dispatch our deliveries, help problem solve, and communicate with the drivers about their routes, as well as guests with any questions.\n+ Execute duties in an efficient and attentive manner\n+ Gather personal details about our guests to customize and data-mine for future BPA opportunities\nQualifications\nQualifications\n+ Passionate about going above & beyond for guest experience\n+ Reliable and timely transportation\n+Ability to make deliveries when necessary\n+ Work well in a team environment, as well as on your own\n+ Work with a sense of urgency\n+ Maintain strong communication skills & demonstrate humility\n+ 1 year guest service experience, as well as 1+ year experience working with office computer programs and general dispatch knowledge is preferred","description_format":"text","description_chars":1745,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-11T03:47:42Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.747,"p_room":0.75,"age_days":15,"expected_fill_days":20,"reasons":["conf:1","win:late","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/sotto-cincinnati-concierge-domo","json_url":"https://alion.io/job/sotto-cincinnati-concierge-domo.json","meta":{"generated_at":"2026-10-27T01:39:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":562,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2383248},"rest":"https://alion.io/mcp/rest/get_company?id=2383248"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsotto-cincinnati-concierge-domo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsotto-cincinnati-concierge-domo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsotto-cincinnati-concierge-domo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sotto-cincinnati-concierge-domo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsotto-cincinnati-concierge-domo"}]}