Key Account Manager ( IT Staff Augmentation)

Key Account Manager – IT Staff Augmentation

Location: Indore, Madhya Pradesh | On-site

Experience: 3 to 5 Years

Employment Type: Full-time

Joining: Immediate / Short Notice Preferred

About the Role

We are looking for a Key Account Manager – IT Staff Augmentation who is a hard-working, target-driven salesperson with a strong understanding of client acquisition, account management, and IT staffing.

This is a hands-on role for someone who enjoys speaking with clients, building relationships, generating business, following up relentlessly, closing opportunities, and growing accounts.

The ideal candidate should have experience in IT Staff Augmentation, IT Staffing, IT Recruitment, Recruitment Solutions, B2B Technology Services, or related sales/business development, with a proven ability to manage client relationships and drive revenue.

If you are someone who is comfortable with targets, sales conversations, negotiations, follow-ups, client meetings, and converting opportunities into business, this role is for you.

Key Responsibilities

Client Management & Account Growth

• Build and maintain strong, long-term relationships with existing clients and key accounts.
• Act as the primary point of contact for client communication and requirements.
• Understand client business needs, hiring plans, technology requirements, and workforce challenges.
• Identify opportunities for upselling, cross-selling, account expansion, and repeat business.
• Conduct regular client follow-ups and account reviews to identify new opportunities.
• Ensure high levels of client satisfaction and develop clients into long-term business partners.

Sales & Business Development

• Own and drive sales targets and revenue goals for assigned accounts.
• Generate new business opportunities through cold calling, LinkedIn outreach, referrals, networking, existing connections, and direct prospecting.
• Identify and approach potential clients who require IT staffing and staff augmentation services.
• Build and maintain a healthy sales pipeline.
• Conduct sales calls, client meetings, presentations, and business discussions.
• Convert leads and opportunities into active client accounts and staffing requirements.
• Follow up consistently with prospects and clients until closure.
• Negotiate commercials, pricing, timelines, resources, and service expectations with clients.
• Work towards increasing the number of active requirements, placements, and revenue from accounts.

Requirement Understanding & Delivery Coordination

• Understand technical hiring requirements and translate them clearly to the Talent Acquisition/Delivery team.
• Coordinate closely with recruitment and delivery teams for timely fulfilment of client requirements.
• Track open positions, candidate pipelines, interviews, feedback, closures, and joining status.
• Ensure client requirements are followed up and delivered within agreed timelines.
• Resolve client concerns and coordinate internally to ensure smooth service delivery.

Commercial & Account Performance

• Prepare proposals, quotations, presentations, and other client-facing documents.
• Monitor account performance, revenue, profitability, and business growth.
• Maintain accurate sales and client information in CRM/internal tracking systems.
• Regularly report sales activities, pipeline, closures, account growth, and revenue performance.

What We Are Looking For

• 2+ years of experience in Key Account Management, Business Development, Sales, Client Relationship Management, IT Staffing, IT Recruitment, Staff Augmentation, or B2B Technology Services.
• Strong understanding of the IT Staffing / Staff Augmentation business model.
• Proven experience in B2B sales and client acquisition.
• Strong ability to generate leads, conduct sales conversations, follow up, negotiate, and close business.
• Experience managing multiple clients/accounts simultaneously.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to understand technical hiring requirements and communicate them effectively to recruitment/delivery teams.
• Strong commercial and revenue-focused mindset.
• Highly persistent, proactive, and comfortable with regular follow-ups.
• Ability to work under pressure and consistently achieve sales targets.
• Strong stakeholder-management and relationship-building skills.
• Proficiency in MS Excel, PowerPoint, Google Workspace, and CRM tools.

The Person We Want

We are looking for someone who is:

• Hard-working and hungry to achieve targets.
• Comfortable with sales pressure and performance-driven goals.
• Not afraid of cold calls, follow-ups, rejection, or difficult conversations.
• Proactive in finding business instead of waiting for leads.
• Strong at building relationships but equally focused on converting relationships into revenue.
• Persistent enough to follow an opportunity from the first conversation to closure.
• Comfortable managing multiple clients, requirements, and priorities at the same time.
• A self-starter who takes ownership of numbers, accounts, and results.
• Someone who genuinely enjoys sales, business conversations, networking, and winning new business.

What We Offer

• Opportunity to work closely with technology companies and fast-growing businesses.
• Hands-on exposure to the complete IT Staff Augmentation and Talent Solutions ecosystem.
• Opportunity to manage strategic accounts and directly contribute to business growth.
• Performance-driven and growth-oriented work environment.
• Learning and career-growth opportunities.
• Opportunity to build strong expertise in B2B technology sales, staffing, and account management.

Important Note

This is a sales-focused, target-driven role.

The position requires someone who is willing to put in the effort, make regular client calls, follow up consistently, generate new opportunities, manage accounts, and take ownership of revenue and business growth.

If you are looking for a comfortable account-management role without sales targets, this position may not be the right fit.