{"id":3106259,"url":"https://alion.io/job/sources-of-strength-program-operations-coordinator","title":"Program Operations Coordinator","company":{"id":2153443,"name":"Sources of Strength","domain":"sourcesofstrength.org","url":"https://alion.io/company/sourcesofstrength","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lakewood, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":55000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Airtable","optional":false},{"name":"Google Calendar","optional":false},{"name":"Pre-training","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-22T18:35:56Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T21:57:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Program Operations Coordinator- Job Posting\nToday's Date: October 22, 2026\nApplication, Resume, and Cover Letter Due Date: November 5, 2026 by 5pm Mountain Time \nPrincipal Location: Lakewood, CO \nPosition Role Type: Full Time \nSalary Range: $55,000-$75,000, starting salaries are typically at or near the lower end of the pay band and are commensurate with experience\nAbout this Position\nThe Program Operations Coordinator is responsible for coordinating, supporting and improving key operational and logistical aspects related to new customer inquiries, implementation, and delivery of Sources of Strength programming. Responsibilities also include developing written deliverables and reports for internal and external audiences; communicating with external partners in a variety of formats; and fielding incoming questions from existing and potential customers. \nThis position requires consistent, clear, and effective communication; the ability to professionally collaborate across multiple internal departments; exceptional organizational skills as well as strong skills in task and time management, proactive planning, and creative problem-solving are required. This position also requires aptitude for clear and professional communication as well as a sense of accountability and resilience. Working with diverse communities, developing and sustaining positive relationships with a variety of clients, collaborators, state level partners, and colleagues is essential to this position. High levels of positivity, humility, humor, authenticity, accountability, and inclusivity are key traits for this position.\nCORE RESPONSIBILITIES\nThis position requires exceptional organization and self-motivation, an aptitude for clear, kind, and professional communication, and established writing and interpersonal skills. The Program Operations Coordinator is essential to ensuring that training processes and coordination are clear, thorough, and well-communicated to local hosts, attendees, and training staff.\nOperational and Logistical Coordination \nSchedule and support the coordination of training with organizations through phone calls, emails, video conferences, and calendar management.\nUpdate and maintain customer support, contract, and general information systems.\nMonitor and improve, as necessary, registration processes, curriculum order processes, and other related administrative workflows, and support long-term strategic planning.\nSend pre-training communications to hosts, attendees, and trainers (logistics, host checklists, registration, materials confirmation) using Airtable-driven templates and timelines\nMaintain the Sources of Strength Airtable operational database(s) and input accurate data consistently, including shipment tracking information for physical materials.\nUtilize Sources of Strength applications and platforms, including Google Calendar, Airtable, Fellow, Slack, Zoom, and the Google Office Suite.\nPartner Engagement & Account Management\nServe as a point of contact for new program interest inquiries, conducting 1:1 potential exploratory calls and participating in group webinar sessions with potential customers interested in implementation.\nGuide interested partners from first conversation through quote, and contract, with timely and consistent follow-up in collaboration with other staff. \nTrack inquiries and pipeline status in Airtable and share trends with the Program Operations Supervisor\nServe as the point of contact for executed contracts to ensure clear and consistent customer support and satisfaction as well as compliance with contract timelines and deliverables. \nProvide digital access to curriculum for schools that have purchased and been trained in the program, and analyze data to provide reports and recommendations on its effectiveness.\nDevelop a regular reporting process detailing progress on contract deliverables and spend-down information for both internal and external audiences. \nMaterials Management \nManage program materials inventory, monitor reorder points, forecast needs, and improve operational efficiency\nProcess material orders and serve as the main point of contact with our external warehouse partner\nTrack and share shipping information internally and with partners, and resolve delays or order issues in collaboration with other staff. \nVet vendors, negotiate material prices, and manage supplier relationships. \nParticipate in regular meetings with the Program Operations Supervisor and the Sources warehouse vendor to coordinate and align material-related processes, monitor reorder points, and problem-solve material-related issues.\nCommunications, Tracking, and Reporting\nProvide consistent, clear, courteous, and effective communication with internal and external partners. \nSupport internal and external communications through various platforms including emailed newsletters, social media posts, blogs, etc. \nSpecial projects, professional development, and/or other duties as assigned\nEngage in and perform short-term or one-time individual or team projects, based on organizational need and individual skills, strengths, professional development goals, or special interests;\nPerform other duties and projects as assigned to support organizational objectives and priorities.\nAs a Sources of Strength Team Member\nAttend regular staff meetings, wellness, and professional development days, supervisory meetings w/ supervisor, and in person staff retreats;\nApproach the process of social change in diverse communities (indigenous, rural, urban, suburban, conservative/progressive, religious/secular, etc.) with compassion and curiosity, and an understanding that differences in perspective, belief, and opinion are an opportunity for conversation, growth, and education for the communities we work with;\nPursue wellness in your own life by cultivating regular practices around mental health, well-being, resilience, and by engaging our sources of strength;\nComplete necessary administrative tasks including expense reports, and timesheets;\nFollow all company policies and procedures outlined in our Employee Handbook;\nEngage with and participate in suicide prevention coalitions, committees, task forces, etc. in your local community, state, or region, representing yourself and Sources of Strength in giving back to and being involved in your community;\nContribute to creating an equitable and inclusive environment internally and externally by honoring the dignity of others, embracing curiosity over fear, communicating respectfully, and committing to a growth mindset in personal development.\nQUALIFICATIONS \nProfessional & Communication Skills\nExcellent oral and written communication skills\nStrong public speaking and presentation skills\nExcellent customer service and relationship-building skills\nStrong conceptual, networking, troubleshooting, and interpersonal skills\nDemonstrated ability to represent the organization in a professional and ethical manner\nOperations, Organization, & Problem Solving\nExceptional attention to detail and ability to problem-solve\nExcellent organizational, data analysis, and processing skills\nExcellent time management skills\nAbility to work collaboratively and effectively handle multiple projects on various timelines\nCollaboration & Feedback\nThe ability to give and receive feedback\nReceive and provide professional, honest, compassionate, and transparent feedback with community partners and customers, your direct supervisor, colleagues, and organizational leadership\nAbility to work collaboratively with Sources of Strength colleagues, including the training team, your direct supervisor, and organizational leadership\nParticipate in annual performance planning and review process, working collaboratively with your direct supervisor and organizational leadership\nTechnical Skills\nAbility to navigate and use basic audio/visual equipment, presentation software (Zoom), and workplace software (Slack, Airtable, Google Suite, and online platforms including Brevo, DocSend, CustomPoint, Fillout, etc.)\nCulture, Diversity & Mindset\nCommitment to open and direct communication, organizational change, and creating a positive work environment\nAn inclusive mentality that recognizes and celebrates diversity\nCommitment to actively research, learn, and seek understanding about the diverse communities we serve, independently and in collaboration with Sources of Strength staff\nGood sense of humor\nTravel may be required up to 20% of the time for training, staff events, and partner engagement.\nPHYSICAL REQUIREMENTS\nStrongly encouraged to be fully vaccinated and boosted for COVID-19 and the influenza virus. \nContinuously required to sit/stand;\nOccasionally required to walk, bend, stoop, push/pull, and reach above;\nOccasionally required to lift and carry 10 to 50 pounds.\nAdditional desired (but not mandatory) areas of expertise:\nPrevious experience with Sources of Strength programming as an Adult Advisor, certified trainer, or implementing school or community staff.\nPrevious experience or competence with Airtable or similar database system.\nPrior experience with marketing, sales, communications, or social media experience\nKnowledge of the educational ecosystem \nAbout Sources of Strength\nThe Sources of Strength mission is To Empower a Well World. We do this by training, supporting, and empowering both youth and adults to positively impact their world through the power of connection, hope, help, and strength. Sources of Strength has become one of the most heavily researched and widely disseminated mental health promotion and upstream prevention programs in the country. We work with schools and communities to increase mental health and wellbeing at an individual, relational, and communal level to reduce risk of suicide, violence, and other adverse outcomes. Sources works in elementary, secondary, university, community, and workplace settings with a focus on creating positive culture change that increases wellness and decreases risk.\nSources of Strength believes that the work of empowering a well world must include working towards justice, equity, inclusivity, and belonging. Individuals, communities, and societies cannot be truly healthy and whole where injustice, inequity, and exclusion exist. We truly believe that a diverse and representative team makes our work stronger, more authentic, and more effective in the communities we serve. We welcome all members of the team to join in co-creating a dynamic organizational culture and shaping the products and services we provide. At Sources of Strength, we also believe that employee physical, mental, and spiritual wellness are critical to our ability to empower a well world, making employee wellness an organizational priority.\nCompetitive benefits package: \nProfit Share Bonus Structure\nEmployee Ownership (ESOP)\n4-day Workweek \nFlexible Paid Time Off\nPaid Parental Leave\nMatching Retirement Contribution (401k)\nFully paid Medical, Vision, Long Term and Short Term Disability Insurance\nGenerous Family Insurance Policy Coverage\nHealth Savings Account Contributions by Employer\nFlexible Work/Life Balance\nEmployee Wellness Oriented Culture\nSocial Enterprise Mission Oriented Business Model\nCover Letter Instructions:\nIn your cover letter please tell us 1) Why this work, and why Sources of Strength. What draws you to upstream prevention and wellness work? and 2) More about your organization and problem-solving skils, specifically: \nTell us about a time you coordinated something with many details, people, and deadlines, such as an event, a rollout, or an ordering process. What system did you use to stay organized, and what did you do when something fell through the cracks?OR\n\nTell us about a time a system, process, or workflow wasn’t working well. How did you figure out what the problem was, what did you change, and what was the result?\nApplication Process: \nApplications are due by 5pm Mountain Time on November 5, 2026\nA review of your application may move you to the first step o...","description_format":"text","description_chars":12386,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Flexible schedule","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-10-22T19:21:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":true},"html_url":"https://alion.io/job/sources-of-strength-program-operations-coordinator","json_url":"https://alion.io/job/sources-of-strength-program-operations-coordinator.json","meta":{"generated_at":"2026-10-23T23:28:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6864,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2153443},"rest":"https://alion.io/mcp/rest/get_company?id=2153443"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsources-of-strength-program-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsources-of-strength-program-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsources-of-strength-program-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sources-of-strength-program-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsources-of-strength-program-operations-coordinator"}]}