{"id":739875,"url":"https://alion.io/job/sourgum-partner-success-manager","title":"Partner Success Manager","company":{"id":686955,"name":"Sourgum","domain":"sourgum.com","url":"https://alion.io/company/sourgum","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":70,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":77,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jersey City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Anthropic","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-08-21T18:59:52Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-01T20:27:35Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs-saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts.\nWe’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry - and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy.\nIf you’re driven by the opportunity to build something groundbreaking, we’d love to meet you.\nThe Role:\nSourgum is seeking a dynamic and driven individual to join our team as a Partner Success Manager. The Ideal candidate will work closely with our Sales and Operations teams to maintain and expand relationships with our partner vendors. This role requires exceptional communications skills, negotiations abilities, attention to detail, and proactive approach to relationship management.\nWhat you’ll be doing:\nNurture strong relationships with partnered vendors, facilitating effective communication between vendors and internal teams to ensure the highest levels of vendor and customer satisfaction.\n\nSource and onboard new vendors based on company needs.\n\nEnsure vendors comply with Sourgum’s systems and procedures.\n\nMonitor service quality and customer satisfaction, addressing any issues with underperforming vendors promptly and effectively.\n\nSupport the Account Executive team by negotiating with partner vendors to secure favorable rates to specific projects.\n\nSupport the Enterprise Sales team throughout the sales cycle by serving as the primary liaison with hauling partners.\n\nStay informed about industry trends, regulations, and best practice to better understand vendors and contribute to company’s growth\n\nThe qualifications you need:\nYou must be customer obsesses and tech-enabled\n\nAbility to commute to Jersey City, NJ office 4 days a week (Exchange Place)\n\nProven experience in account management, vendor management, procurement, or sales within a B2B industry.\n\nStrong communication and interpersonal skills, with ability to build rapport and trust with vendors and internal teams\n\nExcellent negotiation skills\n\nDemonstrated problem solving skills and the ability to work effectively in a fast-paced environment.\n\nComfortable adapting to evolving technologies and incorporating them into day-to-day responsibilities.\n\nCommitment to upholding company values of integrity, sustainability, and excellence.\n\nPrior experience in the waste & recycling industry, construction, trucking, or similar industry is a plus\n\nBenefits\nCompany stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth.\n\nA positive and collaborative work environment with a focus on innovation and sustainability.\n\nFlexible/Unlimited PTO\n\nComprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K).\n\nAccess to hundreds of gyms, studios, and wellness apps-all through one easy membership provided by your Wellhub.\n\nYearly Personal Development Budget\n\nOpportunities for professional development and career advancement within a growing company.","description_format":"text","description_chars":3747,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance","Professional development","Retirement plans","Stock options","Unlimited 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