{"id":2753172,"url":"https://alion.io/job/southeastern-freight-lines-customer-service-administrator-1","title":"Customer Service Administrator 1","company":{"id":1973551,"name":"Southeastern Freight Lines","domain":"sefl.com","url":"https://alion.io/company/sefl","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-02T11:54:23Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as scanning, driver check-in, working in the Gate Office, cashier, or receptionist.Use a scanning machine to ensure bills are properly loaded into the Company’s computer system for processing. Perform pick-up of bills in routing office and delivers to various locations on the dock. Aidthe Linehaul Dispatch area, as needed, when associates are on vacation or are out sick. Receive drivers at gate and obtaininformation on driver’s name and freight that is on the trailers. Assign drivers a number and assign appropriate placeto unhook trailer. Direct visitors and truckers to various parts of the building or premises. Balance daily cash report and account for all bills and make and prepare all bank deposits and checks and verify all night deposits. Providedaily phone coverage for the Service Center by operatinga switchboard console. Provide applicants with applications and collect them upon completion and welcomesvisitors to the Service Center.\nFor this role, you must have:a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test;6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; theability to manage multiple tasks with interruption;computer skills;and be familiar with Microsoft Office applications. We would prefer you to have previousexperience with Customer Service, Microsoft Outlook, Microsoft Excel,and Multi-line phone systems. Pay: $17.85-$22.51 Per Hour(pay may vary based on location and experience)\nWork Shift\nThird Shifthttp://www.youtube.com/watch?v=xZc1A8aeshc","description_format":"text","description_chars":1912,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-17T00:45:00Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.611,"p_room":0.75,"age_days":18,"expected_fill_days":25,"reasons":["conf:10","stale_co","wave","win:late","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/southeastern-freight-lines-customer-service-administrator-1","json_url":"https://alion.io/job/southeastern-freight-lines-customer-service-administrator-1.json","meta":{"generated_at":"2026-11-02T13:58:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19053,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1973551},"rest":"https://alion.io/mcp/rest/get_company?id=1973551"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoutheastern-freight-lines-customer-service-administrator-1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoutheastern-freight-lines-customer-service-administrator-1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoutheastern-freight-lines-customer-service-administrator-1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/southeastern-freight-lines-customer-service-administrator-1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoutheastern-freight-lines-customer-service-administrator-1"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2753172}},{"tool":"search_jobs","arguments":{"company":"sefl.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2753172},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}