{"id":2726422,"url":"https://alion.io/job/southern-inside-sales-coordinator","title":"Inside Sales Coordinator","company":{"id":2607898,"name":"Southern","domain":"southern.com","url":"https://alion.io/company/southern-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":93000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4123},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-16T13:09:36Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-29T01:52:28Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Job Summary\nThe Inside Sales Coordinator performs inside sales duties to support the Growth & Retention of Atlanta Gas Light (AGL) and Chattanooga Gas Company (CGC). Must be a team player with a strong attention to detail and the ability to manage multiple competing priorities.\nRepresentative Duties and Responsibilities:\nTrack and report on sales programs including response and conversion rates\n\nPrepare a variety of weekly and monthly reports to support the Growth & Retention team\n\nPerform monthly data quality verification checks on new and existing projects\n\nResponsible for in-house program management, including but not limited to, tracking applications, verifying status and eligibility, contacting customers, employees, builders, marketers, or contractors for more information, processing check payments, sending correspondence, tracking, reporting, and serving as point of contact for the program\n\nEducate current and prospective customers on the benefits of natural gas, natural gas appliances, cost savings of converting to natural gas, and answer any questions the customer may have related to any of our growth and retention programs or questions on the process of converting to natural gas\n\nResponsible for managing customer touchpoints as part of Growth & Retention programs, including serving as point of contact, determining program eligibility, managing agreements and terms & conditions, maintaining all notes and paperwork, processing invoices, and handling customer questions and concerns\n\nProvide support and help manage programs focused on converting new customers and existing customers to natural gas\n\nMaintain several departmental databases and ensure accurate reporting and tracking to support the Growth & Retention department\n\nProvide ah-hoc support to management related to reports, metrics, goals, budget, programs, etc.\n\nArrange meeting logistics (e.g., schedules meetings, reserves meeting space, orders refreshments/audio visual equipment or other materials); monitors and follows-up on meeting requests, sends reminders, and other communication as required\n\nSend form letters and/or mass mailings to customers, upon customer or new business representatives' request\n\nProcess and track invoices to ensure payment; track invoices paid for budget reconciliation and planning\n\nSupport sales management in identifying new customers, markets, and applications for natural gas and assessing the business impact of those implications\n\nProvide research assistance for strategic planning and business development efforts as well as ad-hoc research requests\n\nManage employee and customer referral programs designed to encourage lead generation and topline growth\n\nBe proficient in several company systems including GSCA, GCMA, CC&B, WMIS, GLOBE and ARM\n\nUpdate customer information in GCMA and CC&B, as needed, and serve as research expert on customer accounts\n\nResponsible for helping lead Records & Information Management (RIM) program for department\n\nResponsible for special projects, as requested\n\nMaintains working knowledge of all company products and services, as well as operating policies and procedures\n\nOther duties as assigned in support of company growth and retention\n\nEducation and Experience:\nRequired:\nBA/BS degree with 2-3 years applicable experience\nOr equivalent combination of academic education and experience\nPreferred:\nNatural Gas industry experience with 2-3 years sales, construction, or GIS experience\nSkills:\nRequired:\nAdvanced Microsoft office skills (MS Word, Excel, PowerPoint, and SharePoint)\n\nMust be able to independently set priorities of tasks amongst multiple assigned projects\n\nStrong attention to detail with demonstrated ability to work with all levels within the organization\n\nAbility to effectively sell, listen, and communicate with customers\n\nSuperior organizational skills with the ability to handle multiple tasks 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