{"id":3537413,"url":"https://alion.io/job/southland-charter-supervisor","title":"Charter Supervisor","company":{"id":1280464,"name":"SOUTHLAND","domain":"southland.ca","url":"https://alion.io/company/southland","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"A","score":85,"open_postings":15,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":91000,"period":"year","method":"role_country_seniority_unknown","sample_n":1212},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T16:28:09Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-08T21:04:54Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Charter Supervisor\nThe Charter Supervisor is responsible for responding to the needs of charter customers and providing outstanding customer service. This position reports to the Charter Manager.\nKnowledge & Skills Required\nMust have an understanding of projects and project management\nMust be able to think analytically\nMust be highly organized\nDemonstrated ability to communicate effectively with various departments (ie: operations, maintenance, senior management)\nExcellent interpersonal skills with training/experience in customer service\nOrganized and able to prioritize in a non-structured and fluid environment\nPunctual, reliable and committed to providing great service\nPositive and friendly personality\nSkilled in map reading & familiar with attractions in and around Calgary\nKnowledge of Microsoft Office programs, specifically Excel\nAble to work in a team environment as well as independently\nSome out of town travel may be required for certain events or start-ups\nPrincipal Duties & Responsibilities\nCommunicate with staff regarding ongoing operations and upcoming events\nReturn phone calls from clients and drivers in a timely manner\nMeet with major charter clients when time permits\nComplete Charter payroll\nAssist in directing Charter Drivers for arrivals and departures while ensuring the safety of pedestrians and passengers at large events\nInteract with Operations and Maintenance personnel to ensure that charter drivers are in place and equipment is clean and ready when needed\nWorking Conditions\nThe office of the Charter Supervisor is located in the Operations Building at 65 Highfield Place SE. Typical hours of work are 8:00 am to 4:30 pm, Monday through Friday, however hours may vary, both earlier and later, including weekends and Holidays. The Charter Operations Supervisor must be available by cell phone evenings & weekends on a rotational basis. Holidays are taken around the needs of Southland and the boards it serves and therefore are not taken during blackout periods.\nRequirements\nPrevious supervisory experience preferred\nValid driver's license; must be willing to upgrade to a class 2\nClear criminal record","description_format":"text","description_chars":2145,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-30T18:06:59Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":8,"expected_fill_days":51,"reasons":["conf:1","stale_co","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/southland-charter-supervisor","json_url":"https://alion.io/job/southland-charter-supervisor.json","meta":{"generated_at":"2026-11-08T23:58:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":49869,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1280464},"rest":"https://alion.io/mcp/rest/get_company?id=1280464"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsouthland-charter-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsouthland-charter-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsouthland-charter-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/southland-charter-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsouthland-charter-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3537413}},{"tool":"search_jobs","arguments":{"company":"southland.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3537413},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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