{"id":1695148,"url":"https://alion.io/job/southwest-airlines-sr-software-engineer-ai-analytics","title":"Sr Software Engineer - AI & Analytics","company":{"id":1756078,"name":"Southwest Airlines","domain":"southwest.com","url":"https://alion.io/company/southwest-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":159},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T16:44:24Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Department:\nTechnologyOur Company Promise\nWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.\nJob Description:\nJob Summary\nAdvanced experience in designing, writing program code, testing, documenting, and implementing functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Identifies and prevents production problems and implement immediate resolution efforts across technology areas. Mentoring Software Engineers, holistic vision of organization and impact, focusing on “shift left” activities.\nResponsibilities\nDrive the technical direction and feature roadmap of large-scale cloud systems\nServe as a technical lead contributing to and directing the efforts of development teams, including internal and external team members\nDetermines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions\nDrives detailed definition of feature requirements through discussions with product managers and customers\nSupports continuous improvement by investigating alternatives and new technologies\nPrepares and installs solutions by determining and designing system specifications, standards, and programming\nEvaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems\nMentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities\nUpdate job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations\nMay perform other job duties as directed by Employee's Leaders\nStrong Python software development and backend engineering (5+ years)\nExperience building APIs, microservices, event-driven solutions, and distributed applications\nAWS cloud-native application development and deployment on AI/ML.\nObservability, monitoring, logging, tracing, and production support experience\nSoftware engineering best practices including testing, CI/CD, code reviews, and DevOps\nBuild core platform capabilities for telemetry ingestion, evaluations, recommendation engines, and observability.\nDevelop scalable services, APIs, integrations, and reusable platform components.\nDrive engineering excellence through high-quality design, testing, reliability, and operational ownership.\nKnowledge, Skills and Abilities\nAdvanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience\nProactively shares knowledge and skills of software development and testing to solve a range of problems\nAdvanced knowledge of at least one required programming language\nExcellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams\nAbility to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences\nAbility to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work\nAbility to mentor others\nAbility to lead ideating, presentations, mentoring and group-thinking sessions\nAbility to influence without authority\nStrong Python software development and backend engineering (5+ years)\nExperience building APIs, microservices, event-driven solutions, and distributed applications\nAWS cloud-native application development and deployment on AI/ML.\nObservability, monitoring, logging, tracing, and production support experience\nSoftware engineering best practices including testing, CI/CD, code reviews, and DevOps\nAgentic AI frameworks and orchestration platforms\nOpenTelemetry implementation experience\nReact/TypeScript\nGenAI evaluation frameworks and prompt engineering\nEducation\nRequired: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training\nExperience\nRequired: Advanced-level experience, seasoned and specialized knowledge in:\nSoftware development and methodologies\n5-7 years of relevant work-related experience\nStrong Python software development and backend engineering (5+ years)\nExperience building APIs, microservices, event-driven solutions, and distributed applications\nAWS cloud-native application development and deployment on AI/ML.\nObservability, monitoring, logging, tracing, and production support experience\nSoftware engineering best practices including testing, CI/CD, code reviews, and DevOps\nPreferred Experience\nAgentic AI frameworks and orchestration platforms\nOpenTelemetry implementation experience\nReact/TypeScript\nGenAI evaluation frameworks and prompt engineering\nOther Qualifications\nMust meet confidentiality expectations as to confidential, proprietary and sensitive Company information\nAbility to work extended hours as needed\nAbility to work onsite approximately 3 days per week and as required by the business.\nSouthwest Airlines is an Equal Opportunity Employer.\nPlease print/save this job description because it won't be available after you 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