{"id":1695149,"url":"https://alion.io/job/southwest-airlines-tech-lead-software-engineer-ai-analytics","title":"Tech Lead Software Engineer - AI & Analytics","company":{"id":1756078,"name":"Southwest Airlines","domain":"southwest.com","url":"https://alion.io/company/southwest-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":69},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon EventBridge","optional":false},{"name":"Amazon Kinesis","optional":false},{"name":"Amazon S3","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"AWS Step Functions","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"PagerDuty","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T11:42:49Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Department:\nTechnologyOur Company Promise\nWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.\nJob Description:\nJob Summary\nLead and motivate a Team of developers in the planning, delivery, and operation of highly reliable software. Accountable for the technical quality of the software that the Development Team produces and closely collaborates with the Business and other Stakeholders to ensure software meets functional and non-functional expectations. Act as an interface between the Development Team and Leadership, ensuring capacity and skillsets are aligned to meet ongoing delivery expectations. Time is allocated across Project Leadership, Technical Leadership/Mentoring, and Software Development/System Engineering.\nResponsibilities\nProvide accurate development estimates in support of feasibility assessments and planned development activities\nCreate, maintain, review and approve application designs in collaboration with Solution Architects and shared services Teams, ensuring alignment to the appropriate solution architectures and taking tradeoffs into account\nDevelop, maintain, and review software with a focus on quality and maintainability\nDevelop, maintain, review, and execute unit, functional, and integration tests with a focus on automation and test-driven development\nProvide technical oversight for performance testing, ensuring plan and outcomes align to expected non-functional requirements\nPlan and oversee application deployment activities and sequencing in non-production and production environments\nInvestigate new technologies that could improve the applications and development activities\nIdentify and resolve technical debt as appropriate, weighing the development effort against the value returned\nMentor and coach Development Team on relevant architecture, design, development, and operations topics\nEvaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems\nMay perform other job duties as directed by Employee's Leaders\nArchitecture and development of large-scale cloud-native platforms and distributed systems (8+ years). AI/ML knowledge.\nExpert Python and backend engineering including APIs, microservices, event-driven architectures, and system design\nStrong AWS expertise across Lambda, ECS/EKS, S3, EventBridge, Step Functions, IAM, CloudWatch, and security\nDeep experience in observability, telemetry, logging, tracing, OpenTelemetry, monitoring, and Site Reliability Engineering\nTechnical leadership, CI/CD, DevSecOps, architecture governance, performance optimisation, and mentoring\nOwn the end-to-end platform architecture for telemetry, evaluations, observability, and Agentic AI Recommendations Platform.\nLead engineering standards, technical direction, scalability, security, reliability, and platform evolution.\nMentor engineers and drive adoption of modern cloud, AI, and observability engineering practices\nKnowledge, Skills and Abilities\nAdvanced knowledge of software development methodologies, practices, concepts, and technologies\nAdvanced knowledge of at least one programming language and at least general knowledge of one or more additional programming languages\nKnowledge of project management methodology and principles\nAbility to demonstrate strong analytical and problem-solving abilities with a proactive mindset to get ahead of issues\nSkilled in communication with ability to articulate a clear direction and priorities on ideas, approaches, concepts, options, risks, impacts, and recommendations to technical, non-technical, and Leadership audiences with ability to adapt the message accordingly\nAbility to articulate the technical implementation and how it provides business value\nAbility to lead ideation, presentation, and group-thinking sessions\nAbility to influence effectively without authority up through Senior Leadership levels to achieve desired business outcomes\nAbility to lead multiple efforts concurrently, whether administrative or project related, while maintaining a successful level of completion in their own work\nAbility to work in a fast-paced, Team-based, Customer service-oriented environment\nArchitecture and development of large-scale cloud-native platforms and distributed systems (8+ years). AI/ML knowledge.\nExpert Python and backend engineering including APIs, microservices, event-driven architectures, and system design\nStrong AWS expertise across Lambda, ECS/EKS, S3, EventBridge, Step Functions, IAM, CloudWatch, and security\nDeep experience in observability, telemetry, logging, tracing, OpenTelemetry, monitoring, and Site Reliability Engineering\nTechnical leadership, CI/CD, DevSecOps, architecture governance, performance optimisation, and mentoring\nAgentic AI and LLM application architectures\nLangGraph, LangChain, MCP Frameworks\nKafka, Kinesis, Streaming architectures\nGrafana, Datadog, Prometheus, PagerDuty\nEducation\nRequired: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training\nExperience\nRequired: Expert level experience, expansive and far reaching knowledge in software engineering\n8-10 years of relevant work-related experience\nArchitecture and development of large-scale cloud-native platforms and distributed systems (8+ years). AI/ML knowledge.\nExpert Python and backend engineering including APIs, microservices, event-driven architectures, and system design\nStrong AWS expertise across Lambda, ECS/EKS, S3, EventBridge, Step Functions, IAM, CloudWatch, and security\nDeep experience in observability, telemetry, logging, tracing, OpenTelemetry, monitoring, and Site Reliability Engineering\nTechnical leadership, CI/CD, DevSecOps, architecture governance, performance optimisation, and mentoring\nPreferred Experience\nAgentic AI and LLM application architectures\nLangGraph, LangChain, MCP Frameworks\nKafka, Kinesis, Streaming architectures\nGrafana, Datadog, Prometheus, PagerDuty\nOther Qualifications\nMust meet confidentiality expectations as to confidential, proprietary and sensitive Company information\nAbility to work extended hours as needed\nAbility to work onsite approximately 3 days per week and as required by the business.\nSouthwest Airlines is an Equal Opportunity Employer.\nPlease print/save this job description because it won't be available after you apply.","description_format":"text","description_chars":6707,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Air Transport"],"lifecycle":[{"event":"open","at":"2026-10-02T12:01:20Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.659,"p_room":0.45,"age_days":19,"expected_fill_days":10,"reasons":["conf:4","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/southwest-airlines-tech-lead-software-engineer-ai-analytics","json_url":"https://alion.io/job/southwest-airlines-tech-lead-software-engineer-ai-analytics.json","meta":{"generated_at":"2026-10-20T16:13:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18540,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756078},"rest":"https://alion.io/mcp/rest/get_company?id=1756078"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsouthwest-airlines-tech-lead-software-engineer-ai-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsouthwest-airlines-tech-lead-software-engineer-ai-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsouthwest-airlines-tech-lead-software-engineer-ai-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/southwest-airlines-tech-lead-software-engineer-ai-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsouthwest-airlines-tech-lead-software-engineer-ai-analytics"}]}