{"id":3447822,"url":"https://alion.io/job/sovereign-network-group-facilities-team-leader","title":"Facilities Team Leader","company":{"id":1932850,"name":"Sovereign Network Group","domain":"sng.org.uk","url":"https://alion.io/company/sng-org-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newport, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29000,"max":33000,"currency":"GBP","period":"year","gross":null,"usd_annual":43919},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T09:19:13Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T01:06:05Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Salary:\n£29,000.00 - £33,000.00 Per yearWe have an opportunity for a Facilities Team leader to join our Key Worker Accommodation Team in Newport.\nThis is a permanent, part time role, working 30 hours a week.\nThe starting salary is £23,513 - £26,756 (full time equivalent £29,000 - £33,000 per year)\nThe Role\nAs a Facilities Team Leader you will be responsible for ensuring that our key worker accommodation consistently meets high standards of cleanliness, safety, maintenance, and compliance.\nYou'll lead, line management, and supervise the Facilities Team, including a Caretaker and a team of Housekeepers, ensuring high standards of service delivery and supporting the ongoing development of team members.\nAs part of the Complaints team, you'll:\nMaintain a welcoming environment in which current and future residents are proud to live, contributing to a positive customer experience and high levels of resident satisfaction.\nDeliver and oversee a range of housekeeping services, reactive repairs, planned maintenance, compliance activities, and property standards, ensuring suitable contracts and arrangements are in place to support asset management requirements within the defined areas. \nWorking collaboratively with internal teams and contractors, championing SNG's values, driving service excellence, and contributing to the achievement of operational and financial objectives, performance targets, compliance standards and customer satisfaction goals.\nWhat you'll need:\nExperience in delivering excellent housekeeping and maintenance services to customers and within a residential environment.\nKnowledge of relevant health, safety and environmental legislation within residential accommodation.\nTo be approachable, reliable, and flexible, with strong communication skills and the ability to build trust, influence others, and challenge constructively.\nThe ability to receive honest communication and develop inclusive relationships whilst remaining self-motivated and accountable for your work. \nThe ability to validate, impact assess, and to escalate data issues as required. \nJob Description\nWe have some great benefits at SNG, including:\n25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)\n\nChance to buy or sell holiday as part of our flexible benefits package\n\n3 additional wellbeing days and 2 paid volunteering days\n\nGenerous matched pension scheme up to 12% and Life cover at 4x salary\n\nEnhanced maternity/paternity/adoption pay\n\nOptions for private medical insurance, dental insurance and critical illness cover\n\nWellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service\n\nAt Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.\nPlease note a Basic DBS check will be undertaken for the successful candidate.","description_format":"text","description_chars":3032,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Gym membership","Health insurance","Paid volunteering days"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Residential Real Estate","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-29T09:19:13Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:5","urgency","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":43919,"is_top_pay":false},"html_url":"https://alion.io/job/sovereign-network-group-facilities-team-leader","json_url":"https://alion.io/job/sovereign-network-group-facilities-team-leader.json","meta":{"generated_at":"2026-11-02T07:30:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10706,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1932850},"rest":"https://alion.io/mcp/rest/get_company?id=1932850"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsovereign-network-group-facilities-team-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsovereign-network-group-facilities-team-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsovereign-network-group-facilities-team-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sovereign-network-group-facilities-team-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsovereign-network-group-facilities-team-leader"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3447822}},{"tool":"search_jobs","arguments":{"company":"sng.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3447822},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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