AI Automation Enablement Specialist

About the Role:

Grade Level (for internal use):

The Role: AI Automation Enablement Specialist

The Location: Mexico City (Hybrid 2 days per week onsite)

The Impact: This role will accelerate automation adoption through training, workshops, co-build support, troubleshooting, and governance, while empowering business users and champions to build higher-quality solutions with less dependency on the core RPA team.

The Team:

DJI RPA teamis the organization’s central hub for intelligent automation, helping business users turn ideas into scalable, production-ready solutions. Through structured Power Automate training, hands-on workshops, project assessment, co-build support, troubleshooting, and Power Platform governance, we enable teams to build automation capabilities while maintaining enterprise standards for quality, compliance, and sustainability

Responsibilities:

• Automation solution design: Evaluate use cases, design practical workflows, and recommend appropriate automation approaches.
• Power Platform development: Build, troubleshoot, and support Power Automate flows, Power BI reporting, and all other tools in Power Platform.
• AI/RPA enablement: Help users apply AI and automation tools to real business scenarios.
• Training and facilitation: Deliver structured learning sessions, workshops, office hours, and project showcases.
• Stakeholder management: Collaboratewith business developers, champions, team leads, application teams, and corporate technology teams
• Governance mindset: Promote compliant, maintainable, and production-ready automation solutions following DJI AI/ RPA framework and best practices
• Problem solving: Investigate technical issues, identify root causes, and guide users toward sustainable fixes.
• Community building: Support business champions and build a collaborative AI automation user community.

Skills and Qualifications:

• 5+ years hands-on experience with Microsoft Power Automate, Power Platform, or low-code/no-code development

• 3+ years hands-on experience on building Copilot Agent and/or other AI tools

• Experience with Databricks is a big plus.

• Proficient communication oral and written skills in English.

• Ability to assess business processes, identify automation opportunities, and translate business requirements into technical workflows

• Strong troubleshooting skills

• Good project coordination skills, including task tracking, stakeholder follow-up, delivery planning, UAT coordination, rollout support, and lessons-learned facilitation

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, Engineering, Operations, Finance, or a related discipline, or equivalent practical experience.

About S&P GlobalDow Jones Indices

At S&P Dow Jones Indices, we provideiconic and innovative index solutions backed by unparalleled expertiseacross the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’rethe largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500®and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfoliosand developing investment strategies.

S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodityand automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

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