Operations Associate

About the Role:

Grade Level (for internal use):

Department overview

S&P Global, EBS is specialist provider of managed and installed data services, delivering world-class data, technology and service solutions focusing on the complex and evolving Index and ETF data needs. Used in the front, middle and back office by the world’s leading Investment Banks, Asset Managers, Fund Administrators, Prime Brokers and Hedge Funds.

Position summary

The successful candidate will play a key part in maintaining the smooth running of the day-to-day operations of EBS data offering and working with cross functional teams to identify solutions in problem areas to remove operational inefficiencies. On the data enhancement aspect, the candidate will use advanced Excel, VBA and SQL skills translating operational requirements into technical solutions and tools. The team operates 24/7, thus interested candidates will be required to work in all shifts including US hours.

Duties & accountabilities

• New hire needs to be well versed with Index and ETF concepts and their calculations.
• Validate the accuracy of data received from various sources. Ensure that this information is stored in databases and is accurately reflected on products by creating or running data quality checks and standards.
• Ensure the quality and time-efficient production of financial information to respective products.
• Respond to data queries from both internal and external clients and provide support to stakeholders.
• Monitor and research market events in order to anticipate changes. Ensure a deep understanding of the markets and business events.
• Work with and involve cross functional teams to provide Root Cause Analysis to identify solutions in problem areas.
• Consolidate information around the dataset leading to the establishment of best practices.
• Perform automated/semi-automated checks to ensure production of high quality content.
• Ensure MOW’s are documented and maintained.
• Coordinate and Delegate work as per team requirements
• Identify data quality improvement projects, and good design practices
• Intermediate Excel and SQL skills, including being able to write basic SQL queries.
• Proven ability to utilize data and systems tools available
• Good verbal, written, and presentation skills.

Education and experience

• The candidate should have a good understanding of equities & capital markets. Specific knowledge around Index/ETF and Corporate Actions highly preferred.
• 0-2 years of business operations experience and must be flexible in addressing dynamic business needs.

Commercial awareness :

Must have a strong interest in finance and be up to date with current global financial market news.

Management requirements : NA

Personal competencies

Personal impact :

The candidate must be a self-starter, able to take on multiple tasks at a time, hardworking, and efficient.

Communication :

Must demonstrate superior communication skills and is expected to interact professionally across business units within the company.

Teamwork :

Being a team player is a vital aspect of the position, and it is expected that the candidate will work well individually, as well as in a global team environment

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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