Specialist, Market Outreach（night shift）

About the Role:

Grade Level (for internal use):

About the Role:

The Team:

The enterprise marketing SDR team is a central sales development team with a focus on operational excellence. The team specializes in Inbound lead qualification and conversion optimization and reports under the enterprise marketing organization. The team is made up of dynamic, skilled and fun individuals who effectively collaborate with each other to drive revenue and pipeline which ultimately helps with the organization’s success

Responsibilities and Impact:

• Manage and prioritize inbound inquiries from multiple channels including calls, chats, and web form requests to ensure timely response and optimal lead conversion
• Utilize multiple CRM systems (Salesforce) and sales enablement tools to effectively track, manage, and engage with leads through the qualification process
• Conduct thorough account research and employ strategic questioning techniques to qualify leads and determine appropriate S&P Global solutions across all business divisions
• Collaborate closely with other Enterprise Marketing Sales Development team to ensure seamless handoff of qualified opportunities to appropriate sales teams
• Monitor and analyze key performance metrics including conversion rates and response times to continuously improve lead qualification efficiency
• Identify and appropriately route non-sales inquiries to relevant internal teams while maintaining positive customer experience
• Make cold calls and send outreach emails to various buying groups of target accounts. Manage at least 100 activities a day.

What We’re Looking For:

• Driven individual with a can do attitude.
• Humility and willingness to learn.
• Professional, ethical and fits into the S&P Global people first culture.
• Flexible to accommodate critical business needs.

Basic Required Qualifications:

• Excellent communication skills with some experience in sales development/ business development.
• Business/ marketing/ sales degree (bachelors or masters)
• Willing to work in the AMER shift.(10PM-7AM)
• Critical thinking- Ability to think on the go and rapid decision making.
• Has experience exceeding KPI’s in quota based roles.

Additional Preferred Qualifications:

• Bilingual in any Asian / European languages. Preferably Chinese/ German.
• Knowledge on CRM tools such as salesforce, etc.
• Understanding on Market factors, Macro economic trends to drive contextual conversations.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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