{"id":3284321,"url":"https://alion.io/job/spacex-executive-it-support-specialist-2","title":"Executive IT Support Specialist","company":{"id":66,"name":"SpaceX","domain":"spacex.com","url":"https://alion.io/company/spacex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":56,"ghost_share":0,"stale_share":0.411,"repost_share":0,"time_to_fill_p50_days":77,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McGregor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":128000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":483},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Gmail","optional":true},{"name":"Google Workspace","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"Outlook","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-26T15:56:39Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T21:51:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.\nEXECUTIVE IT SUPPORT SPECIALIST\nSpaceX is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and excellent oral and written communication skills. \nRESPONSIBILITIES:\nProvide high-level customer support with a focus on ownership and follow-through with every interaction.\nPromptly resolve challenging escalations involving hardware, software, and network issues.\nWork closely with the corporate Information Technology, Applications, and Information Security teams to ensure enterprise solutions will enable the executive team.\nDesign, document, deploy, and support a wide range of technologies used by the executive team in both their offices and residences.\nProvide AV and conference support for onsite and offsite meetings, events, and presentations, including the technical setup for highly visible executive sessions.\nHandle sensitive information with discretion and confidentiality.\nManage schedules and provide after-hours and weekend support when necessary.\nBASIC QUALIFICATIONS:\nHigh school diploma or equivalency certificate.\n3+ years of experience in enterprise IT support.\n1+ years of experience in executive IT support.\nExperience with Windows, OS X, iOS, or Android operating systems.\nPREFERRED SKILLS AND EXPERIENCE:\nBachelor's degree in computer science or engineering.\nExperience with the Microsoft stack, including Active Directory, Exchange, Outlook, ActiveSync, SharePoint, Microsoft 365, and Microsoft Teams.\nExperience with the Google stack, including Google Workspace, Gmail, Calendar, Drive, and Google Meet.\nExperience with video conferencing hardware and software.\nStrong general computer technology skills.\nDemonstrated knowledge in both wired and wireless network technologies.\nExcellent written, verbal, and phone communication skills, given the high visibility of this position.\nKnowledge of emerging technologies (latest and greatest hardware/software).\nExperience working with and supporting an executive client group.\nAbility to prioritize executive support issues above all else.\nAbility to make independent judgment calls to resolve urgent and critical matters.\nAbility to provide lightning-speed response to all executive support requests.\nCan-do attitude, defaulting to \"yes, we will figure out a way\".\nDesire to not rest until problems are solved.\nAbility to proactively test for possible failure scenarios and consider edge cases.\nADDITIONAL REQUIREMENTS:\nThis role requires you to be onsite. Hybrid or remote work will not be considered.\nWilling to work extended hours and weekends when needed.\nAbility to lift 30 lbs. unassisted.\nITAR REQUIREMENTS:\nTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. \nSpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.\nApplicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to .","description_format":"text","description_chars":4165,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Satellite Communications","Launch Services","Satellite Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-26T17:45:05Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":77,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/spacex-executive-it-support-specialist-2","json_url":"https://alion.io/job/spacex-executive-it-support-specialist-2.json","meta":{"generated_at":"2026-10-30T00:09:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":112,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":66},"rest":"https://alion.io/mcp/rest/get_company?id=66"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspacex-executive-it-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspacex-executive-it-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspacex-executive-it-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spacex-executive-it-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspacex-executive-it-support-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3284321}},{"tool":"search_jobs","arguments":{"company":"spacex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3284321},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}