{"id":1803097,"url":"https://alion.io/job/spacex-it-support-technician-4","title":"IT Support Technician","company":{"id":66,"name":"SpaceX","domain":"spacex.com","url":"https://alion.io/company/spacex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":93,"open_postings":22,"ghost_share":0,"stale_share":0.091,"repost_share":0,"time_to_fill_p50_days":85,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hawthorne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"VLAN","optional":false},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-05-04T21:42:05Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-07T23:06:04Z","board_verified":true,"closed_at":null,"days_open":156,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":156},"description":"SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.\nIT SUPPORT TECHNICIAN \nSpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in organizations capable of meeting the demanding needs of “high caliber engineers” and supporting critical operations such as launch and mission operations and 24x7 manufacturing operations. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection. This team also has architectural responsibilities in the areas of end-user computer infrastructure, printing, and conference room technologies. \nThe person in this position must have strong overall IT technical skills, while also having excellent customer service/interaction skills and superior organizational skills. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. \nRESPONSIBILITIES: \nProvide 1st and 2nd, and 3rd tier support to SpaceX employees. \nManage on site inventory and the total lifecycle of IT assets. \nProcure, configure and deploy computer hardware and mobile cellular devices. \nTroubleshoot software and hardware issues, in person and remotely. \nConfigure and troubleshoot desktop, label and large multifunction printers. \nNetwork support and troubleshooting. From device connectivity to VLAN configuration. \nConfigure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure. \nDevelop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues.\nWrite instructional documentation and convey highly technical ideas in terms that non-technical people can understand.\nBASIC QUALIFICATIONS: \nHigh school diploma or equivalency certificate.\n1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.\nExperience supporting Microsoft technologies. \nPREFERRED SKILLS AND EXPERIENCE: \nExperience supporting Mac iOS and Linux environments.\nTechnical certifications (i.e. A+, Network+, MCSE). \nWorking knowledge of audio-visual equipment.\nComfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities.\nAble to work independently while maintaining patience with the constant interruptions.\nDue to the high visibility of this position, excellent written, verbal and phone communications skills. \nADDITIONAL REQUIREMENTS: \nMust be physically fit enough to regularly lift up to 25 lbs. for duties (i.e. delivering computers, unpacking and rack-mounting equipment). \nMust have valid driver's license.\nMust be willing to work all shifts, overtime, and/or weekends as needed.\nCOMPENSATION AND BENEFITS: \nPay Range: \nIT Support Technician/Level 1: $29.00 - $35.00/hour \nIT Support Technician/Level 2: $34.00 - $40.00/hour \nIT Support Technician/Level 3: $38.00 - $45.00/hour \nYour actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.\nBase salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.\nITAR REQUIREMENTS:\nTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. \nSpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.\nApplicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to .","description_format":"text","description_chars":5455,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Retirement plans","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Space & Aerospace"],"lifecycle":[{"event":"open","at":"2026-10-03T18:40:26Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.219,"p_room":0.36,"age_days":155,"expected_fill_days":85,"reasons":["conf:1","evergreen","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/spacex-it-support-technician-4","json_url":"https://alion.io/job/spacex-it-support-technician-4.json","meta":{"generated_at":"2026-10-08T00:27:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":636,"day_limit":5000,"remaining_today":4364,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":66},"rest":"https://alion.io/mcp/rest/get_company?id=66"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspacex-it-support-technician-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspacex-it-support-technician-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspacex-it-support-technician-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spacex-it-support-technician-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspacex-it-support-technician-4"}]}