{"id":1771971,"url":"https://alion.io/job/spacex-spaceport-experience-specialist","title":"Spaceport Experience Specialist","company":{"id":66,"name":"SpaceX","domain":"spacex.com","url":"https://alion.io/company/spacex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":57,"ghost_share":0,"stale_share":0.579,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-10-28T05:59:10Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brownsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1938},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-16T13:59:51Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-28T15:47:23Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.\nSPACEPORT EXPERIENCE SPECIALIST\nThe Spaceport Experience Specialist plays a key role in designing and delivering best-in-class employee experiences across SpaceX. This role supports the execution of internal and external programming, site activations, wellness offerings, and community-building efforts that enhance culture, boost morale, and drive engagement at our spaceport locations. You will partner with internal teams to bring large-scale initiatives to life while also owning the day-to-day execution of services, events, and amenities that improve quality of life for SpaceX employees. The ideal candidate is creative, operationally-minded, and has a sharp eye for aesthetics. You’ll be responsible for improving shared spaces, owning internal communications like the monthly Experience newsletter, and helping create environments where employees feel inspired and supported.\nRESPONSIBILITIES:\nSupport Spaceport Experience operations including onsite events, amenities, wellness activations, and engagement programming\nLead the creation and distribution of the monthly experience newsletter, managing content, formatting, and stakeholder coordination\nIdentify and execute improvements across employee-facing spaces, ensuring they are functional, inviting, and aligned with SpaceX’s design aesthetic\nSupport signage updates, space refreshes, and design-forward upgrades in collaboration with Facilities and Development teams\nMonitor the quality and consistency of employee-facing services, resolving issues and upholding operational standards\nAssist with event logistics, vendor coordination, signage, and internal communication workflows\nTrain staff on customer service expectations, anticipating needs, and effective problem resolution\nMaintain team documentation including SOPs, onboarding guides, and playbooks\nTrack program data, ticketing trends, and supports internal reporting\nCollaborate cross-functionally with Culinary, Safety, Facilities, and other internal partners\nDraft scopes of work, conducts job walkdowns, and supports the RFPO and purchasing process\nBASIC QUALIFICATIONS:\nHigh school diploma or equivalency certificate\n2+ years of experience within the hospitality or operations industry\nPREFERRED SKILLS AND EXPERIENCE:\nStrong creative instincts and a polished eye for aesthetics and space design\nExperience launching new programs or services from the ground up\nExperience managing internal newsletters, campaigns, or communication tools\nComfortable working cross-functionally in fast-paced, multidisciplinary environments\nSkilled in Microsoft Office, Outlook, and collaborative/project tools\nStrong communication and writing skills\nFamiliar with vendor bidding, purchasing processes, and creating scopes of work\nAbility to read floor plans and assist with space planning decisions\nHighly organized with strong time management and the ability to juggle multiple priorities\nExperience developing SOPs, onboarding materials, and internal training docs\nSelf-starter comfortable operating with limited direction and adjusting to evolving priorities\nADDITIONAL REQUIREMENTS:\nMust be willing to travel to various SpaceX locations for mission critical projects\nAbility to provide 24/7 on-call support for emergencies and critical operations\nThis position is based in Starbase, TX and requires being onsite - remote work not considered\nValid state issued driver's license\nITAR REQUIREMENTS:\nTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. \nSpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.\nApplicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to .","description_format":"text","description_chars":4693,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Satellite Communications","Launch Services","Satellite Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-03T15:42:31Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.586,"p_room":0.72,"age_days":41,"expected_fill_days":76,"reasons":["conf:4","stale_co","velocity","win:mid","crowd:junior,brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/spacex-spaceport-experience-specialist","json_url":"https://alion.io/job/spacex-spaceport-experience-specialist.json","meta":{"generated_at":"2026-10-28T15:54:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21363,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":66},"rest":"https://alion.io/mcp/rest/get_company?id=66"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspacex-spaceport-experience-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspacex-spaceport-experience-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspacex-spaceport-experience-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spacex-spaceport-experience-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspacex-spaceport-experience-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1771971}},{"tool":"search_jobs","arguments":{"company":"spacex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1771971},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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