{"id":2744203,"url":"https://alion.io/job/spacex-supervisor-hospitality-2","title":"Supervisor, Hospitality","company":{"id":66,"name":"SpaceX","domain":"spacex.com","url":"https://alion.io/company/spacex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":57,"ghost_share":0,"stale_share":0.579,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brownsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":94000,"max_usd":177000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5966},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"closed","first_seen_at":"2026-10-16T21:24:03Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-23T22:29:36Z","board_verified":false,"closed_at":"2026-10-23T22:29:36Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.\nHOSPITALITY SUPERVISOR\nThe SpaceX Hospitality team serves all employees, customers, government partners, potential clients and/or visitors with everything from snacks to daily meals to full-service events. The Hospitality Supervisor supports the direction and management of the organization’s food/beverage operations and is directly responsible for the quality of service throughout one or more of our food service outlets/catering locations. This role assists in developing and implementing effective customer service strategies and training programs. Duties include, but are not limited to, coordinating service operations; monitoring, positioning, and motivating staff; ensuring excellent customer service; engaging with customers; hiring, onboarding, and developing talent; maintaining team compliance with mandatory trainings; handling scheduling and payroll; and setting/upholding customer service principles. Additionally, maintaining food safety and sanitation standards is of utmost importance and necessity to protect the health of all served individuals, comply with regulations, and uphold the organization's commitment to excellence. The Hospitality Supervisor supports SpaceX’s mission by overseeing day-to-day hospitality functions and providing quality food/beverage options. This creates exemplary, professional and welcoming service environments that enhance productivity and morale. \nRESPONSIBILITIES: \nSet and enforce standards for hospitality operations and guest interactions\nSupport conceptualization and implementation of new services, offerings, and training programs\nOversee day-to-day operations through one or more food service outlets/catering locations\nManage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation\nAssist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests\nEnforce food safety practices and maintain clean, safe workstations\nCoordinate and enhance team time management\nTrain staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials\nManage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed\nMonitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks\nCommunicate with vendors for orders, deliveries, and product quality issues\nBASIC QUALIFICATIONS: \nHigh school diploma or equivalency certificate \n6+ years of food service industry experience with 2+ years of leadership experience \nPREFERRED SKILLS AND EXPERIENCE: \n5+ years of leadership experience within the food service industry \nExperience opening new operations and/or creating operations procedures from the ground up\nExperience managing a team in fine dining, upscale, casual and quick service restaurants\nExcellent interpersonal, oral and written communication skills \nExcellent time management skills \nExcellent understanding of food safety and sanitation practices\nExcellent knowledge of food service systems, ordering and inventory\nAdvanced computer skills including Microsoft Office\nAdvanced knowledge with allergen identification and dietary restrictions\nAdvanced knowledge of beverage service including beer, wine and spirits\nShowcases high level of professionalism\nExperience in a corporate environment\nProficient knowledge of HR best practices\nExperience leading groups in large team settings of 10 or more staff members\nADDITIONAL REQUIREMENTS: \nMust be willing to travel to various SpaceX locations for mission critical projects (up to 85% travel)\nMust be available to work extended hours and weekends\nMust have or obtain TX Food Manager Certification and TABC certification (training provided internally as needed) \nValid state issued driver's license\nITAR REQUIREMENTS:\nTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. \nSpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.\nApplicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to .","description_format":"text","description_chars":5262,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Satellite Communications","Launch Services","Satellite Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-16T21:50:02Z"},{"event":"close","at":"2026-10-23T22:29:36Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/spacex-supervisor-hospitality-2","json_url":"https://alion.io/job/spacex-supervisor-hospitality-2.json","meta":{"generated_at":"2026-10-28T10:13:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13374,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":66},"rest":"https://alion.io/mcp/rest/get_company?id=66"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspacex-supervisor-hospitality-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspacex-supervisor-hospitality-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspacex-supervisor-hospitality-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spacex-supervisor-hospitality-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspacex-supervisor-hospitality-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2744203}},{"tool":"search_jobs","arguments":{"company":"spacex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2744203},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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