{"id":2521749,"url":"https://alion.io/job/spamedica-employee-relations-advisor","title":"Employee Relations Advisor","company":{"id":1452767,"name":"Spamedica","domain":"spamedica.ca","url":"https://alion.io/company/spamedica","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobtrain","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bolton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":451},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-14T11:15:12Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-19T01:14:43Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Role: Employee Relations Advisor\nLocation: Bolton Head Office, 43 Churchgate, Bolton BL1 1HU\nThis role will be based at our Bolton Hospital Head Office and is a hybrid working role.\nHours: Full-time position, 37.5 hours per week, 5 days a week\nSalary: £32,640 per year.\nHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.\nJoining us as an Employee Relations Advisor you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.\nAll of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good ’ or ‘Outstanding ’.\nResponsibilities of the Employee Relations Advisor:\nProviding guidance and support to managers and employees on employee relations matters, including policy interpretation, conflict resolution.\nEnsuring correct use and upkeep of ER Case management system.\nProviding support, guidance and acting as a note taker in any employee relations cases appointed to you by the ERBP.\nAssisting the ERBP in the creation and upkeep of all ER Related Policies, processes and procedures, and any policies that may impact ER, ensuring consistency and fairness in their application.\nCollaborating with managers and People Business Partners to address any performance-related or conduct related issues and develop appropriate action plans or performance improvement plans.\nTake personal responsibility to stay updated with employment laws and regulations.\nEnsuring all ER cases are dealt with in line with company policy and in an efficient, consistent, and timely manner (In line with SLA’s).\nWe’re proud to be Investors In People Platinum Accredited which puts us in the top 7% of IIP organisations.\nWe are rated a great place to work and hold awards for GPTW Best Workplaces for Development, Women and Wellbeing.\nSpaMedica benefits:\n25 days holiday (increasing with length of service) + Bank Holidays\nDiscretionary Performance bonuses awarded twice a year;Company performance bonus\nPersonal performance bonus\n\nProfessional membership fee reimbursement\nEnhanced Maternity & Adoption pay\nFree flu vaccinations and DBS\nReimbursement for eye tests and glasses (up to £75)\nEligibility for Bluelight card\nContinuous training and development (apprenticeships, internal development programmes)\nRecommend a Friend Scheme (£350 reward for both)\nAccess to exclusive discounts, colleague perks, online recognition and wellbeing hub on our SpaMedica&Me platform\nWe may close this vacancy early if we receive a sufficient number of applications or successfully appoint a candidate.\nJoin SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.\nImportant Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.\nEquality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at .\nOur Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.\nDisability Confidence: We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process.\nFor more about us, visit SpaMedica.","description_format":"text","description_chars":4487,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Ophthalmology & Eye Clinics"],"lifecycle":[{"event":"open","at":"2026-10-14T11:15:12Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:3","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/spamedica-employee-relations-advisor","json_url":"https://alion.io/job/spamedica-employee-relations-advisor.json","meta":{"generated_at":"2026-10-19T02:51:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1643,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1452767},"rest":"https://alion.io/mcp/rest/get_company?id=1452767"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspamedica-employee-relations-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspamedica-employee-relations-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspamedica-employee-relations-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spamedica-employee-relations-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspamedica-employee-relations-advisor"}]}