{"id":2889522,"url":"https://alion.io/job/spare-labs-account-manager","title":"Account Manager","company":{"id":179775,"name":"Spare Labs","domain":"spare.com","url":"https://alion.io/company/spare-labs","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":154000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1468},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-19T22:20:36Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T05:54:01Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are hiring an Account Manager to join our Growth team!\nAs an Account Manager, your responsibilities are:\nDrive revenue growth with our existing customers, through product and industry expertise\n\nBe a key contact for existing customers to ensure the customer’s ongoing customer satisfaction and retention of their business.\n\nDevelop and maintain strong customer relationships to understand customer’s needs to identify up-sell, cross-sell, and expansion opportunities and ensure contract renewals.\n\nHave a significant role in Spare's long-term growth and success!\n\nOur Spare headquarters is located in Vancouver, BC, but this position is open to remote work options within Canada and the USA.\nAbout the role\nDrive revenue growth with our existing customers, through product and industry expertise\n\nEstablish yourself as a key contact to existing customers - along with Partner Success, to ensure customer satisfaction and retention of their business.\n\nDevelop and maintain strong relationships to understand customers’ needs and close up-sell, cross-sell, and expansion opportunities, and ensure contract renewals.\n\nEducate customers on current and new product features, benefits, and configuration options to optimize their use of Spare’s platform and products.\n\nOwn account planning for customers and manage technical, operational and executive stakeholders at large transit agencies and operators.\n\nProvide weekly feedback & forecasting on all account activity, and demonstrate excellent CRM adoption for managing your pipeline and account plans.\n\nWork closely with champions and stakeholders to develop proposals and business cases for large scale deployments.\n\nWork closely with Marketing and Business Development team to develop account-based marketing and sales plans\n\nBuild a deep understanding of Spare’s products and key markets, and maintain ongoing learning of new features and improvements\n\nPartner with and influence customers through thought leadership, industry best practices, and deep product knowledge\n\nShare customer feedback with Product, Engineering and Partner Success teams.\n\nAbout you\nExperience in Transit Technology sales and/or sales for government agencies (ideally 4+ years)\n\nPassion for and interest in Urban Planning and/or Transit (or correlated areas)\n\nUnderstanding of the transit industry (knowledge of the types of transit systems, regulations, and funding structures, to effectively support our customers and users)\n\nExcellent communication skills (verbal, written and presentation skills) with the ability to communicate effectively with a wide range of audiences in a personable way\n\nAvailability to travel frequently within Canada and the USA\n\nIt will be considered a plus if you have:\nAcademic background in Urban Planning, Environmental Science, Sociology, Sustainability, etc\n\nExperience in a transit tech company\n\nExperience in a transit agency\n\nBenefits\nPurposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our 2024 Global Impact Report\n\nGrowth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team!\n\nMarket-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance.\n\nStock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!\n\nFlexible work: Work remotely from anywhere in Canada, in your own time zone.\n\nIn-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station. If you're located elsewhere, you'll have access to CA$200/month to spend on a coworking membership to work together with team members in your city.\n\nHome office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.\n\nTeam offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot!\n\nHealth insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program.\n\nLifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care.\n\nFlexible time off: Along with unlimited annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.\n\nAbout Spare\nSpare's mission is empowering everyone to unlock the potential of mobility.\n\nSpare is the future of shared transportation. We’re revolutionizing how the busy mom from Dallas, the retired teacher from Oslo or the aspiring entrepreneur from Tokyo experiences transportation, by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.\nFrom the daily commute to non-emergency hospital visits, last-minute lunches, and leisurely trips to the museum, our technology makes people’s lives easier and transit more equitable both for those with specialized mobility needs and those without.\nWith Spare’s Platform, which includes a feature-rich admin web-panel, as well as rider and driver apps, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so that the entire transportation ecosystem works better together.\nAt Spare, nothing is impossible. We think safe, affordable, scalable and eventually autonomous transportation is the right way forward. Join us for the ride!\nGuiding Principles\nAt Spare, we don't have a strict set of values, but rather a set of Guiding Principles that represent the most successful people at Spare.\nTake Ownership\nGrowth Mindset\nExecute with Urgency\nDrive Results\nNo Assholes\nCustomer-Obsession\nCulture at Spare\nYou can read more about our culture (and how we work) here","description_format":"text","description_chars":6690,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Flexible time off","Growth opportunities","Health insurance","Home office","Life insurance","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-10-20T01:28:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:3","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/spare-labs-account-manager","json_url":"https://alion.io/job/spare-labs-account-manager.json","meta":{"generated_at":"2026-10-21T09:30:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13418,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179775},"rest":"https://alion.io/mcp/rest/get_company?id=179775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspare-labs-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspare-labs-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspare-labs-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spare-labs-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspare-labs-account-manager"}]}