{"id":2536960,"url":"https://alion.io/job/spare-time-entertainment-operations-manager-2","title":"Operations Manager","company":{"id":3131743,"name":"Spare Time Entertainment","domain":"sparetimeentertainment.com","url":"https://alion.io/company/sparetimeentertainment","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1795},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T13:35:37Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-18T09:51:23Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"What You’ll Be Doing\nNo two days look exactly the same here. In this role, you’ll:\nPartner closely with the General Manager and Assistant General Manager to support daily operations, initiatives, and team needs\nOversee multiple departments and collaborate with team leads to set goals, review performance, and keep everyone aligned\nLead pre-shift meetings, staff orientations, and support training for new hires\nHelp build schedules, learning paths, and mentorships for team members\nBe a visible, hands-on leader on the floor - setting the tone through professionalism, communication, and teamwork\nSupport guest experience by responding to questions, resolving issues, and keeping the front of house running smoothly\nEnsure all areas are clean, organized, safe, and guest-ready\nAssist with special events, promotions, league preparation, and day-to-day coordination\nMonitor inventory and supplies and communicate needs to leadership\nOperate POS systems, make announcements, and support lane and amusement operations as needed\nHandle opening and closing duties and help ensure safety, security, and proper use of company property\nRespond to incidents or injuries and complete required documentation when needed\nIn short: you’ll help keep the energy high, the team supported, and the experience exceptional.\nWhat We’re Looking For\nYou’ll be a great fit if you have:\nA high school diploma (Bachelor’s degree preferred)\n4+ years of guest service experience and 2-4 years of supervisory experience\nStrong communication, organization, and leadership skills\nComfort using Microsoft Office and basic systems\nThe ability to stay calm, positive, and professional in a busy environment\nThe Environment\nFast-paced, high-energy setting with large crowds, kids, music, and lighting effects\nYou’ll be on your feet, moving throughout the facility, and lifting up to 50 lbs\nThis role requires flexible availability, including evenings, weekends, and longer shifts when needed\nWhy You’ll Love It Here\nYou’ll have real impact on team culture and guest experience\nEvery day is different - 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