{"id":1635652,"url":"https://alion.io/job/sparetimeentertainment-guest-service-associate","title":"Guest Service Associate","company":{"id":3131743,"name":"Spare Time Entertainment","domain":"sparetimeentertainment.com","url":"https://alion.io/company/sparetimeentertainment","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Omaha, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T22:24:01Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-19T02:29:36Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Job Responsibilities\nInteract professionally by using Spare Time Service Standards (Code S.E.R.V.E.)\nGreet guests, determine needs, assign open lanes, and provide start up instructions, as necessary.\nAnswer guest inquiries over the phone and in person; providing accurate information.\nInform guests of upcoming promotions, specials, and events.\nConfidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.\nIssue, record and redeem gift certificates, coupons, etc. ... according to company policy.\nBalance receipts, count cash, and complete daily shift paperwork.\nManage lane inventory and assists with lane turnover tasks.\nMaintain a sanitary, organized, and presentable area.\nCommunicate with pit crews; operate call buttons, relay information, log calls, check response time.\nPerform various duties related to vending machines; remove, count, and record vending money, restock items, etc.\nPerform opening and closing duties as required.\nMonitor guests for rule violations.\nReport all company violations to management.\nOther duties as assigned.\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. \nJob Qualifications\nHigh school diploma or equivalent preferred.\n6+ months previous entertainment center, hospitality, or retail experience.\nWork Environment\nThe noise level can be loud and may contain lighting effects such as lasers and strobes.\nThis job requires working with large crowds and children.\nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nAble to stand and walk for extended periods of time and able to lift 50 pounds.\nThis position regularly requires long hours and frequent weekend work.","description_format":"text","description_chars":2043,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:35:45Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.275,"p_room":0.75,"age_days":16,"expected_fill_days":20,"reasons":["conf:1","stale_co","evergreen","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/sparetimeentertainment-guest-service-associate","json_url":"https://alion.io/job/sparetimeentertainment-guest-service-associate.json","meta":{"generated_at":"2026-10-19T04:21:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2582,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3131743},"rest":"https://alion.io/mcp/rest/get_company?id=3131743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsparetimeentertainment-guest-service-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsparetimeentertainment-guest-service-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsparetimeentertainment-guest-service-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sparetimeentertainment-guest-service-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsparetimeentertainment-guest-service-associate"}]}