{"id":1635681,"url":"https://alion.io/job/sparetimeentertainment-guest-services-manager","title":"Guest Services Manager","company":{"id":3131743,"name":"Spare Time Entertainment","domain":"sparetimeentertainment.com","url":"https://alion.io/company/sparetimeentertainment","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Omaha, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-11T14:38:55Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-24T03:05:37Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"What You’ll Do:\nLead and support the front desk team\nKeep the front-of-house clean, organized, and guest-ready\nOversee our lanes, arcade, and attractions throughout the day\nHelp schedule staff and cover events\nTrain and coach front desk staff and porters\nAnswer guest questions in person and over the phone\nJump in to solve problems and keep the fun flowing\nOperate the POS system and handle transactions\nMake announcements, promote specials, and hype up the energy\nComplete opening and closing duties\nWatch for safety issues, respond to incidents, and complete reports\nHelp with equipment checks, supplies, vending, and anything needed to keep the place moving\nWhat We’re Looking For:\nA high school diploma or equivalent\n2+ of guest service experience\n2-3 of supervisory or lead experience, preferably in a Food and Beverage setting- ServSafe certification is a plus\nStrong communication, confidence, and organization\nSomeone who thrives in a busy, loud, high-energy environment\nWhat It’s Like Here:\nLights. Music. Lanes. Arcade action. Kids. Parties. Leagues.\nYou’re on your feet, helping people, problem-solving, and making the day better for everyone who walks in.\nIf you want a leadership role that is upbeat, hands-on, and actually fun, apply now and come be part of the Spare Time crew.","description_format":"text","description_chars":1293,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:35:45Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.202,"p_room":0.28,"age_days":72,"expected_fill_days":21,"reasons":["conf:1","stale_co","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/sparetimeentertainment-guest-services-manager","json_url":"https://alion.io/job/sparetimeentertainment-guest-services-manager.json","meta":{"generated_at":"2026-10-24T05:16:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7408,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3131743},"rest":"https://alion.io/mcp/rest/get_company?id=3131743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsparetimeentertainment-guest-services-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsparetimeentertainment-guest-services-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsparetimeentertainment-guest-services-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sparetimeentertainment-guest-services-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsparetimeentertainment-guest-services-manager"}]}