{"id":1429076,"url":"https://alion.io/job/sparklight-manager-enterprise-sales-engineering","title":"Manager, Enterprise Sales Engineering","company":{"id":179641,"name":"Sparklight","domain":"sparklight.com","url":"https://alion.io/company/sparklight","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":413},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"MPLS","optional":false},{"name":"ServiceNow","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-08-07T00:00:00Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-10-11T22:43:29Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"Job Description:\nAt Sparklight and Cable One, we keep our customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.\nWe are open to hiring remotely if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, and UT.\nWhat You Will Do to Contribute to the Company’s Success Team Leadership and Development\nLead, coach, and develop a team of SMB Sales Engineers.\nEstablish clear expectations, performance objectives, and individual development plans.\nConduct regular coaching sessions, performance reviews, and technical skill assessments.\nManage team workload, sales-support coverage, and priorities across Field Sales, Call Center, and Business Customer Care.\nCreate a collaborative, accountable, and customer-focused team culture.\nRecruit and onboard Sales Engineering associates as staffing needs evolve.\nRemain actively involved in customer opportunities, technical presentations, and escalated sales-support requests.\nEnterprise Sales and Customer Support\nOversee technical sales support for enterprise, commercial, multi-location, and other complex customer opportunities.\nEstablish clear Sales Engineering engagement standards, workflows, and service-level expectations.\nEnsure timely and accurate support for technical discovery, solution architecture, proposal development, product demonstrations, RFP responses, and customer presentations.\nLead or participate in executive-level and technical discussions with customers, technology leaders, consultants, and strategic partners.\nHelp Sales teams uncover business and technical requirements involving connectivity, network architecture, security, cloud adoption, unified communications, business continuity, scalability, and operational risk.\nEnsure proposed solutions are technically accurate, operationally supportable, financially responsible, and aligned with customer requirements.\nProvide leadership on complex or escalated opportunities involving multiple locations, advanced routing, network redundancy, managed services, and customized solution designs.\nPromote consultative selling that connects Sparklight’s technical capabilities with measurable customer outcomes.\nSupport Sales throughout the customer lifecycle, from initial discovery and solution design through implementation planning and handoff.\nIdentify expansion and upsell opportunities within existing customer environments.\nSales Enablement and Organizational Readiness\nDevelop and deliver technical training for Enterprise Sales associates and other customer-facing teams.\nCreate discovery guides, reference architectures, customer use cases, competitive positioning, presentations, demonstrations, and technical sales resources.\nPartner with Sales leadership to identify knowledge gaps and prioritize enablement initiatives.\nSupport product launches and ensure Sales Engineers and sellers are prepared to position new solutions effectively.\nImprove seller confidence by translating complex technical capabilities into clear customer benefits and business outcomes.\nDevelop repeatable solution frameworks for common enterprise applications and industry verticals.\nEstablish a consistent feedback loop among Sales, Sales Engineering, Product, Operations, Engineering, Customer Care, and Project Management.\nRepresent the needs of Enterprise customers and sellers during product, process, and operational planning.\nSolution Architecture and Technical Leadership\nProvide technical leadership across Sparklight’s Enterprise product portfolio, including:Dedicated Internet Access and business broadband\nEthernet Private Line, Ethernet LAN, and Carrier Ethernet services\nFiber, PON, FTTx, DOCSIS, and fixed wireless access technologies\nLAN/WAN, BGP, VLAN, VPN, MPLS, and advanced IP networking\nManaged routers, firewalls, switches, and enterprise Wi-Fi\nSD-WAN and multi-location network solutions\nBusiness continuity using diverse broadband, fiber, and 5G/LTE connectivity\nNetwork, firewall, and endpoint security\nHosted voice, unified communications, SIP, and collaboration solutions\nIPTV, bulk video, and commercial video services\n\nReview complex solution designs, technical configurations, diagrams, scopes of work, and implementation requirements.\nEnsure designs align with product standards, network capabilities, operational processes, and customer expectations.\nGuide Sales Engineers in balancing technical requirements, implementation risk, customer experience, and financial objectives.\nSupport technical responses to RFPs, RFIs, and other formal customer solicitations.\nStay current on telecommunications, networking, cybersecurity, managed services, cloud connectivity, and enterprise technology trends.\nEvaluate competitive offerings and help communicate Sparklight’s technical and operational differentiators.\nPerformance and Operational Management\nEstablish and track performance measures for Sales Engineering engagement, response time, sales influence, secondary product attachment, associate readiness, and customer outcomes.\nMonitor workload, engagement volume, and support trends across the three-person Sales Engineering team.\nUse sales and operational data to identify opportunities for increased product adoption, revenue growth, and improved efficiency.\nDevelop repeatable workflows that provide effective technical support without creating unnecessary sales complexity or overdependence on Sales Engineering.\nEnsure accurate documentation of customer engagements, solution recommendations, and team activities.\nReport team performance, channel needs, product feedback, and growth opportunities to leadership.\nSupport annual planning, budgeting, goal setting, and resource allocation for the SMB Sales Engineering function\nQualifications\nFive or more years of experience in telecommunications, broadband, networking, information technology, technical sales, solution architecture, or Sales Engineering.\nThree or more years of leadership, supervisory, team-lead, or associate-development experience.\nExperience supporting enterprise, commercial, multi-location, or technically complex customer environments.\nDemonstrated success leading technical teams that influence sales performance and customer outcomes.\nAdvanced understanding of broadband and fiber technologies, including DOCSIS, PON, FTTx, Dedicated Internet Access, and Carrier Ethernet.\nStrong knowledge of LAN/WAN, BGP, VLANs, VPNs, MPLS, SD-WAN, DHCP, DNS, IP addressing, Wi-Fi, cybersecurity, and network redundancy.\nExperience with managed routers, firewalls, switching, wireless networking, endpoint security, hosted voice, unified communications, SIP, IPTV, and business continuity solutions.\nDemonstrated ability to lead complex technical discovery, solution architecture, product demonstrations, executive presentations, and RFP responses.\nAbility to review technical designs, network diagrams, scopes of work, and implementation plans.\nExperience developing and delivering technical training and sales-enablement content.\nAbility to translate complex technologies into clear business outcomes for customers, sellers, and executive stakeholders.\nStrong coaching, communication, presentation, relationship-building, and conflict-resolution skills.\nAbility to lead across organizational boundaries and influence teams without direct authority.\nStrong analytical and organizational skills, with the ability to manage competing priorities in a fast-paced, geographically dispersed environment.\nBachelor’s or associate degree in Engineering, Computer Science, Information Technology, Telecommunications, Business, or a related field-or equivalent professional experience.\nRelevant certifications such as Cisco CCNA or CCNP, CompTIA Network+, Meraki certifications, MEF 3.0, or comparable credentials are preferred.\nProficiency with Microsoft 365, including Excel, Visio, PowerPoint, and Teams.\nExperience with Salesforce, ServiceNow, CRM, case-management, reporting, network-mapping, and sales-support platforms is preferred.\nAbility to travel as required for team meetings, customer engagements, training, and company events.\nCore Competencies\nCommitted: Values each customer while working hard to retain their business and support our communities.\nHelpful: Delivers support in the ways most useful to our customers and addresses their needs with expertise, respect, and empathy.\nProactive: Understands what our customers need and actively works to make their relationship with us seamless, easy, and rewarding.\nPersonal: Knows our customers well and tailors communications and interactions to address their needs and expectations.\nBenefits\nCable One and our family of brands appreciate the role our associates play in helping the company grow. In return, an excellent benefits package is offered to recognize the importance of their contributions, including:\nMedical, dental, and vision plans-start when you start!\nLife insurance for associates, spouses, and children\nPaid time off, including vacation, holidays, and personal or sick days\n401(k)-100% company match beginning on the first day of employment, up to 5% of eligible compensation\nGroup Legal plan with Identity Theft Protection\nAdditional Perks\nTuition reimbursement of up to $5,250 beginning in the first year\nAnnual community support for organizations across the United States\nAssociate recognition and awards programs\nAdvancement opportunities\nCollaborative work environment","description_format":"text","description_chars":9670,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Company events","Growth opportunities","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Endpoint Security"],"lifecycle":[{"event":"open","at":"2026-09-29T00:48:38Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.276,"p_room":0.28,"age_days":64,"expected_fill_days":21,"reasons":["conf:4","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/sparklight-manager-enterprise-sales-engineering","json_url":"https://alion.io/job/sparklight-manager-enterprise-sales-engineering.json","meta":{"generated_at":"2026-10-12T01:21:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1576,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179641},"rest":"https://alion.io/mcp/rest/get_company?id=179641"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsparklight-manager-enterprise-sales-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsparklight-manager-enterprise-sales-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsparklight-manager-enterprise-sales-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sparklight-manager-enterprise-sales-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsparklight-manager-enterprise-sales-engineering"}]}