{"id":4140060,"url":"https://alion.io/job/sparrow-leave-administrator","title":"Leave Administrator","company":{"id":127741,"name":"Sparrow","domain":"sparrow.agency","url":"https://alion.io/company/sparrow","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":17,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2023-08-28T18:59:59Z","employer_posted_date":"2023-08-28","last_verified_at":"2026-11-12T05:05:46Z","board_verified":true,"closed_at":null,"days_open":1171,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1171},"description":"About us\nSparrow is the first high-tech, high-touch employee leave management solution. Our mission is to make it simple for companies to provide their employees with all kinds of leave (i.e. family, medical, etc.).\nCurrently, the leave management process is painful and inefficient for everyone. Company leaders struggle to keep up with regulations and processes that change frequently, and the employees going on leave are overwhelmed by bureaucracy at an exceptionally important juncture in their career. Sparrow transforms this ordinarily tedious, error-prone, complex to remain compliant, and time-consuming process into a 30-minute end-to-end experience saving teams time (20 - 40 hours per leave) and money (up to $30K per leave).\nSparrow is headquartered in San Francisco but all employees work remotely across the country. Sparrow is a diverse, highly talented, and supportive team. Together, we are hardworking, collaborative, smart, and humble-after all, we’re solving real problems.\nAbout the role\nAs a Leave Administrator on Sparrow’s Customer Experience team, you will take charge of the behind-the-scenes paperwork and correspondence essential in managing employee benefit’s claims. Working collaboratively with our customer-facing team, your role will ensure the accurate completion and timely submission of all benefits claims. Your active involvement in team meetings will drive process improvements and issue resolutions.\nHere’s what you’ll do\nFoster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails.\n\nManage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse.\n\nDocument and convey all claim escalations to designated team members.\n\nThrive in a fast-paced environment by adeptly handling multiple tasks in quick succession.\n\nMaintain and optimize internal systems and processes for maximum efficiency.\n\nStay informed about new state programs and processes.\n\nAbout you\n1-3 years of relevant administrative work experience.\n\nComfortable working with and learning new tech systems.\n\nComfortable working and communicating in a remote-first environment.\n\nStrong organization skills and attention to detail. You can track various tasks from different projects and ensure nothing is overlooked.\n\nExcellent verbal and written communication skills. You can communicate clearly and empathetically through email, chat, and phone calls. People oriented with a high degree of empathy, interpersonal intuition, and strong active listening skills.\n\nOpenness to learning. You are highly self-directed, adaptable, and open to feedback and implementation in a fast paced, ever-changing environment.\n\nAbility to anticipate needs.\n\nHandling confidential information with appropriate care.\n\nCompensation\nThis is a full-time, hourly, non-exempt position. Compensation ranges from $17.97 to $22.21 per hour and is based on your legal state of residence.\n\nWhy Sparrow?\nOur work at Sparrow is impactful. We help People teams with one of the hardest parts of their job, and we support employees at a time when they need it most. We’re driven by our mission, much like a nonprofit, but with the resources and scale of a fast-growing venture-backed company.\nSparrow is proud to be an equal opportunity employer. While we are united by our excitement for the mission and product, the diversity of our experiences is one of our strengths. The Sparrow team is made up of people with all types of backgrounds, and we have teammates in 40 states and counting. To learn more about the Sparrow team and its benefits, check out our careers page.","description_format":"text","description_chars":3645,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Search Engine Optimization (SEO)","Web Development Services"],"lifecycle":[{"event":"open","at":"2026-11-12T05:05:46Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.065,"p_room":0.28,"age_days":1171,"expected_fill_days":20,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-11-12T08:28:41Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/sparrow-leave-administrator","json_url":"https://alion.io/job/sparrow-leave-administrator.json","meta":{"generated_at":"2026-11-12T08:28:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17088,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":127741},"rest":"https://alion.io/mcp/rest/get_company?id=127741"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsparrow-leave-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsparrow-leave-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsparrow-leave-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sparrow-leave-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsparrow-leave-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4140060}},{"tool":"search_jobs","arguments":{"company":"sparrow.agency","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4140060},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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