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Your goal will be to deliver top-notch support and maintain positive relationships through clear and professional communication.\nIf you thrive in a multicultural environment, enjoy helping customers solve problems, and want a role that offers great flexibility with hybrid or fully remote options, we want to hear from you!\nResponsibilities\nCommunicate with Dutch-speaking customers via phone and email\nHandle account and payment-related inquiries in a professional manner\nSupport customers in finding suitable payment solutions and arrangements\nMaintain accurate records and update customer information in the system\nFollow internal procedures and compliance guidelines\nDeliver a positive and customer-focused experience during every interaction \nRequirements\nNative or near-native level of Dutch\nExcellent level of English (C1 or higher)\nStrong communication and negotiation skills\nCustomer-oriented mindset with professional approach\nPrevious experience in customer support, 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