{"id":402575,"url":"https://alion.io/job/speakit-dutch-customer-advisor-lisbon","title":"Dutch Customer Advisor - Lisbon","company":{"id":9218,"name":"Speakit","domain":"speakitjobs.com","url":"https://alion.io/company/speakit","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"D","score":48,"open_postings":263,"ghost_share":0.776,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":103,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1050,"max":null,"currency":"EUR","period":"month","gross":true,"usd_annual":14148},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-06-18T00:00:00Z","employer_posted_date":"2025-06-18","last_verified_at":"2026-10-29T01:26:34Z","board_verified":true,"closed_at":null,"days_open":498,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":497},"description":"Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the performance every day.\nIf you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.\nResponsibilities:\nIf you are selected as a Dutch Speaking Customer Support Advisor, you would be responsible for the tasks below:\nEngage with customers to provide guidance and knowledge of products and services by incoming calls or emails.\nReview requests, make appropriate decisions, and process accordingly.\nWork on continuous improvement for customer satisfaction\nRequirements\nTo be selected as a Dutch Speaking Customer Support Advisor, you need to meet the requirements below:\n Have a high level of Dutch (written and oral) and fluent in English (B2).\n Having previous customer experience is a plus.\n Have excellent verbal and writing skills coupled with a formal and diplomatic stance.\n Are proactive, self-motivated, and a great team player.\n If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.\nBenefits\nSalary: 1050€ gross/month (12 payments) plus paid accomodation and expenses (water, electricity, internet, cleaning services) or 1300€ gross/month (12 payments) without accommodation. \nMonthly meal allowance paid in voucher card (net)\nPrivate health insurance after 6 months.\nPersonal and career development programs and mentoring to develop skills\nPossibility to participate in a growing multicultural Project\nWork in a diverse environment with people from over 75 nationalities\nWe promote inter-company mobility to work at any of our sites around the world\nNot accepting candidates based above Coimbra.","description_format":"text","description_chars":2090,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-06T00:51:53Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.098,"p_room":0.28,"age_days":497,"expected_fill_days":103,"reasons":["conf:2","agency","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":14148,"is_top_pay":false},"html_url":"https://alion.io/job/speakit-dutch-customer-advisor-lisbon","json_url":"https://alion.io/job/speakit-dutch-customer-advisor-lisbon.json","meta":{"generated_at":"2026-10-29T03:23:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5187,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9218},"rest":"https://alion.io/mcp/rest/get_company?id=9218"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspeakit-dutch-customer-advisor-lisbon"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspeakit-dutch-customer-advisor-lisbon"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspeakit-dutch-customer-advisor-lisbon"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/speakit-dutch-customer-advisor-lisbon\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspeakit-dutch-customer-advisor-lisbon"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":402575}},{"tool":"search_jobs","arguments":{"company":"speakitjobs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":402575},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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