{"id":402576,"url":"https://alion.io/job/speakit-italian-customer-advisor","title":"Italian Customer Advisor","company":{"id":9218,"name":"Speakit","domain":"speakitjobs.com","url":"https://alion.io/company/speakit","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"D","score":48,"open_postings":261,"ghost_share":0.782,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":103,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-19T00:00:00Z","employer_posted_date":"2026-05-19","last_verified_at":"2026-10-27T00:11:26Z","board_verified":true,"closed_at":null,"days_open":161,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":160},"description":"Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.\nResponsibilities:\n As an Italian Speaking Advisor you will have the responsibilities below:\n Assist viewers through phone and/or chat regarding different queries\n Provide account and application support to viewers namely with regard to software functionality\n Provide technical support and troubleshoot system configurations and network settings\n Provide accurate and real-time responses to the viewer’s inquiries.\n Requirements\nTo be selected as an Italian Speaking Advisor, you need to have the requirements below:\nHave a high level of Italian (written and oral) and fluent in English (B2)\nAre passionate about entertainment and media enterprise\nHave excellent communication skills coupled with empathy, team spirit and customer-oriented\nHave familiarity with digital streaming services and devices\nLocation: Already based in Portugal\nBenefits\nStrong compensation package (14 monthly payments per year plus bonus)\nMonthly meal allowance paid in voucher card (net)\nPrivate Health Insurance \nPersonal and career development programs and mentoring to develop skills\nPossibility to participate in a growing multicultural Project\nFlexible Schedule\nWork in a diverse environment with people from over 75 nationalities\nBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!\nWe promote inter-company mobility to work at any of our sites around the world\nWorkplace: Work From Home (Mainland Portugal)","description_format":"text","description_chars":2057,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"All levels","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-06T00:51:53Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.215,"p_room":0.36,"age_days":160,"expected_fill_days":103,"reasons":["conf:0","agency","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/speakit-italian-customer-advisor","json_url":"https://alion.io/job/speakit-italian-customer-advisor.json","meta":{"generated_at":"2026-10-27T02:19:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1519,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9218},"rest":"https://alion.io/mcp/rest/get_company?id=9218"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspeakit-italian-customer-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspeakit-italian-customer-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspeakit-italian-customer-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/speakit-italian-customer-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspeakit-italian-customer-advisor"}]}