{"id":1433211,"url":"https://alion.io/job/specialized-com-supervisor-incycle-pasadena-ca","title":"Supervisor - Incycle - Pasadena, CA","company":{"id":39707,"name":"Specialized","domain":"specialized.com","url":"https://alion.io/company/specialized-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":26,"ghost_share":0,"stale_share":0.385,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasadena, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":104000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3735},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-14T14:23:36Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Supervisor - Incycle - Pasadena, CAABOUT SPECIALIZED\nInnovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.\nIn Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we’re here to help you build your career at Specialized.\nJOB SUMMARY\nThe Supervisor balances a passion for people and excellence in retail while encouraging and supporting their team on the floor.\nThe Supervisor is front line and the point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Supervisor/KeyHolder delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. And overall, delivers exceptional rider service; enhances rider satisfaction; aids in meeting sales and profitability goals, and supports their teams’ efforts.\nHOW YOU’LL MAKE A DIFFERENCE\nDeliver world class rider-service that ensures ongoing sales and high levels ofrider satisfaction\nMeeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs\nInspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process\nDelivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way\nAssist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized\nGeneral cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty\nUse company literature/resources and available training to stay current on product features\nRegular, dependable attendance and punctuality\nConduct opening and closing responsibilities when store when manager is absent\nWHAT YOU NEED TO WIN\nPassion for cycling and the Specialized brand\nBike shop experience preferred\nA current or former retail employee with 1+ years of experience preferred\nExcellent communication with the ability to effectively interact with riders and team members\nMust be able to work as business dictates which includes weekends\nAbility to stand for extensive time periods; while occasionally walking, kneeling, or reaching\nAble to lift at least 50 lbs. or more and use proper lifting skills\nTELL ME MORE\nCompetitive health care (Medical PPO or HDHP)*\nDental*\nVision*\nHealth Savings Account (HSA)\nShort and Long Term Disability\nCompany sponsored life insurance\nOptional Term Life Insurance\nOptional Critical Illness insurance\nOptional Critical Accident insurance\nCompetitive vacation package*\n401(k) with match\n8 Weeks paid parental leave\nPaid company holidays\nEmployee discounts on all product\nDeep partner retail discounts\nFitness & Events Reimbursement\nUniform Allowance\nEmployee Assistance Program\nCommuter Benefits *if applicable in state\n*For eligible employees\nHere at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.\nWe want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!\nSee what we are up to on LinkedIn, Instagram, and most importantly, our # DogsofSpecialized.","description_format":"text","description_chars":4801,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-09-29T02:05:29Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.814,"p_room":1,"age_days":17,"expected_fill_days":53,"reasons":["conf:15","velocity","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/specialized-com-supervisor-incycle-pasadena-ca","json_url":"https://alion.io/job/specialized-com-supervisor-incycle-pasadena-ca.json","meta":{"generated_at":"2026-10-15T18:06:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27455,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":39707},"rest":"https://alion.io/mcp/rest/get_company?id=39707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspecialized-com-supervisor-incycle-pasadena-ca"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspecialized-com-supervisor-incycle-pasadena-ca"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspecialized-com-supervisor-incycle-pasadena-ca"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/specialized-com-supervisor-incycle-pasadena-ca\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspecialized-com-supervisor-incycle-pasadena-ca"}]}