{"id":3775219,"url":"https://alion.io/job/specsavers-call-centre-and-admin-assistant-supervisor","title":"Call Centre and Admin Assistant Supervisor","company":{"id":1923245,"name":"Specsavers","domain":"specsavers.com","url":"https://alion.io/company/specsavers-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":40388},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T03:19:17Z","employer_posted_date":null,"last_verified_at":"2026-10-20T03:19:17Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Eltham, Specsavers . \n Specsavers. A household name and a Highstreet staple. And you could be part of the team. \n As a Call Centre and Admin Assistant Supervisor at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success. \n Our store \n Based in Eltham, London. \n Our team \n We have a wonderful team of dedicated people in our store ready and waiting for you to meet. \n What's on offer? \n As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: \n Salary: Up to £30k DOE \nWorking hours: Full time (40hr) including weekend work. ,\nWe will auto-enroll you into the pension scheme with an employer contribution when you contribute too\nSpecsavers Perks - a portal to a world of great everyday discounts and savings\nWeCare - our employee support service to help you and your immediate family when you need it most\nComplimentary subscription to the Headspace app \nEyecare and hearcare discounts for you and your family\nEnjoy an additional paid day off on your birthday to celebrate you!\nEnhanced family leave and company sick pay\n What we're looking for? \n If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre and Admin Assistant.These include: \n A back ground in admin or working in a call centre. \n If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!","description_format":"text","description_chars":1842,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Optometry & Optical Stores","Hearing Care & Audiology"],"lifecycle":[{"event":"open","at":"2026-11-04T22:50:00Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.781,"p_room":0.75,"age_days":19,"expected_fill_days":25,"reasons":["seen:19","win:late"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":40388,"is_top_pay":false},"html_url":"https://alion.io/job/specsavers-call-centre-and-admin-assistant-supervisor","json_url":"https://alion.io/job/specsavers-call-centre-and-admin-assistant-supervisor.json","meta":{"generated_at":"2026-11-08T08:06:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17649,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1923245},"rest":"https://alion.io/mcp/rest/get_company?id=1923245"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspecsavers-call-centre-and-admin-assistant-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspecsavers-call-centre-and-admin-assistant-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspecsavers-call-centre-and-admin-assistant-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/specsavers-call-centre-and-admin-assistant-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspecsavers-call-centre-and-admin-assistant-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3775219}},{"tool":"search_jobs","arguments":{"company":"specsavers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3775219},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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