{"id":3692603,"url":"https://alion.io/job/specsavers-call-centre-assistant","title":"Call Centre Assistant","company":{"id":1923245,"name":"Specsavers","domain":"specsavers.com","url":"https://alion.io/company/specsavers-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stockport, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":12,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T16:21:57Z","employer_posted_date":null,"last_verified_at":"2026-10-07T16:21:57Z","board_verified":false,"closed_at":null,"days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Call Centre Assistant role could be perfect for you. \n As a Call Centre Assistant, you don't need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. \n Our team \n We have a wonderful team of dedicated people in our store ready and waiting for you to meet. \n What's on offer? \n As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: \n Saturday only - 9am-6pm\nup to £12.91 an hour \nWe will auto-enroll you into the pension scheme with an employer contribution when you contribute too\nSpecsavers Perks - a portal to a world of great everyday discounts and savings\nWeCare - our employee support service to help you and your immediate family when you need it most\nComplimentary subscription to the Headspace app \nEyecare and hearcare discounts for you \n What we're looking for? \n If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant.These include: \n Clear and professional verbal communication \nStaying calm under pressure \nShowing understanding care for customer concerns \nOptics experience\n ??????Find out more \n If you've got all these skills, we'd love for you to apply. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!","description_format":"text","description_chars":1682,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Optometry & Optical Stores","Hearing Care & Audiology"],"lifecycle":[{"event":"open","at":"2026-11-03T16:55:05Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.722,"p_room":0.55,"age_days":30,"expected_fill_days":25,"reasons":["seen:30","win:tail"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/specsavers-call-centre-assistant","json_url":"https://alion.io/job/specsavers-call-centre-assistant.json","meta":{"generated_at":"2026-11-07T12:04:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13033,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1923245},"rest":"https://alion.io/mcp/rest/get_company?id=1923245"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspecsavers-call-centre-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspecsavers-call-centre-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspecsavers-call-centre-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/specsavers-call-centre-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspecsavers-call-centre-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3692603}},{"tool":"search_jobs","arguments":{"company":"specsavers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3692603},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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