# Call Centre Assistant/Administrator

Specsavers. A household name and a Highstreet staple. And you could be part of the team. As a Call Centre Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success. Our store The Petersfield Specsavers store is a busy, community-focused practice that prides itself on delivering outstanding patient care in a welcoming and professional environment. Located in a listed building within the town square, the store benefits from excellent transport links. Petersfield railway station is within walking distance, while a range of local bus routes serve the town centre, making the practice easily accessible for commuters. There are also local car parks and on-street parking options nearby for those travelling by car. The practice offers a clinical setting with access to the latest technology, allowing colleagues to develop their skills while providing high-quality optical and audiology services

- **Id**: 3989897
- **Url**: <https://alion.io/job/specsavers-call-centre-assistantadministrator>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Petersfield, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-09T17:21:14Z
- **Last verified at**: 2026-11-09T17:21:14Z
- **Board verified**: no
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3683
- **Description truncated**: no
- **Benefits**: Parental leave
- **Relocation offered**: no
- **Industries**: Optometry & Optical Stores, Hearing Care & Audiology

## Company

- **Id**: 1923245
- **Name**: Specsavers
- **Domain**: specsavers.com
- **Url**: <https://alion.io/company/specsavers-com>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Salary

- **Min**: 12
- **Currency**: GBP
- **Period**: hour
- **Usd annual**: 32000

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-09T22:54:30Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 25
- **Reasons**: seen:0, win:early
- **Computed at**: 2026-11-10T01:13:56Z

## Pay

- **Stated usd annual**: 32000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.