{"id":3710705,"url":"https://alion.io/job/specsavers-clinical-coordinator","title":"Clinical Coordinator","company":{"id":1923245,"name":"Specsavers","domain":"specsavers.com","url":"https://alion.io/company/specsavers-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Flint, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":12,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T21:21:53Z","employer_posted_date":null,"last_verified_at":"2026-10-30T21:21:53Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"At Specsavers, our Clinical Coordinators play a vital role in supporting the day-to-day operation of the clinic and are a key pillar of the customer journey. Their primary responsibility is to ensure that patients attending appointments are seen promptly and efficiently, helping to maintain a seamless and well-organised experience throughout their visit. As the first point of contact for many patients, Clinical Coordinators are instrumental in ensuring the smooth running of the clinic, delivering exceptional customer service, and contributing to a positive and professional experience for every customer.\n At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of our products and how to put into practice effective people management.\n Our store\n Located in the heart of Flint, the Specsavers store is a busy and welcoming practice committed to delivering outstanding customer care and high-quality eye and hearing services to the local community. With a supportive and experienced team, the store offers a fast-paced and rewarding environment where colleagues are encouraged to develop their skills and progress their careers. Conveniently located in the town centre, the store is easily accessible by public transport, with Flint railway station and several local bus routes within walking distance, providing good links to the surrounding areas. Serving a diverse customer base, the Flint team takes pride in providing professional, personalised service, ensuring every customer receives the best possible experience from the moment they walk through the door.\n What's on Offer? \n As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: \n Salary starting from £12.91 per hour\nFull Time - 38.75 hours per week, to include weekend working.\nWe will auto-enroll you into the pension scheme with an employer contribution when you contribute too\nSpecsavers Perks - a portal to a world of great everyday discounts and savings\nWeCare - our employee support service to help you and your immediate family when you need it most\nComplimentary subscription to the Headspace app\nEyecare and hearcare discounts for you and your family\nEnjoy an additional paid day off on your birthday to celebrate you!\nEnhanced family leave and company sick pay\n What we're looking for? \n Some of the responsibilities of this role include: \n Coordinating patient appointments and clinic schedules.\nDelivering excellent customer service to patients and visitors.\nManaging patient enquiries in person, by phone, and via email.\nSupporting clinicians with administrative and operational tasks.\nMaintaining accurate patient records and documentation.\nMonitoring appointment availability and clinic capacity.\nLiaising with colleagues and external providers to support patient care.\nEnsuring compliance with confidentiality and health and safety standards.\nSupporting the smooth day-to-day running of the clinic.\nHelping to improve the patient experience and clinic performance.\n Find out more \n If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. \n This includes: \n Previous experience in a customer-facing role, ideally within healthcare, optical, audiology, retail, or hospitality.\nExperience coordinating appointments, schedules, or diaries in a busy environment.\nExperience working in a fast-paced environment and prioritising multiple tasks.\nExperience in Optics or Audiology is preferred but not essential\n Got what we're looking for? This job will close when it's filled, so don't delay, apply today!\n #LI-NS1","description_format":"text","description_chars":3818,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Optometry & Optical Stores","Hearing Care & Audiology"],"lifecycle":[{"event":"open","at":"2026-11-03T22:50:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["seen:4","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/specsavers-clinical-coordinator","json_url":"https://alion.io/job/specsavers-clinical-coordinator.json","meta":{"generated_at":"2026-11-04T09:10:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14276,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1923245},"rest":"https://alion.io/mcp/rest/get_company?id=1923245"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspecsavers-clinical-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspecsavers-clinical-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspecsavers-clinical-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/specsavers-clinical-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspecsavers-clinical-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3710705}},{"tool":"search_jobs","arguments":{"company":"specsavers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3710705},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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