{"id":3553551,"url":"https://alion.io/job/spectrumscience-account-supervisor","title":"Account Supervisor","company":{"id":2225889,"name":"SpectrumScience","domain":"spectrumscience.com","url":"https://alion.io/company/spectrumscience","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-30T23:46:03Z","employer_posted_date":null,"last_verified_at":"2026-10-30T23:46:03Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"This a Full Remote job, the offer is available from: United States\nAt Spectrum Science, our mission-connecting humankind to its best healthlife-comes to life through a culture rooted in curiosity, collaboration, and innovation. We believe breakthrough ideas happen when diverse perspectives are embraced and people are empowered to challenge what’s possible.\nJoin our team of award-winning health-focused experts across advertising, clinical trial experience, communications, consulting, media, medical communications, and patient engagement. Together, we create the momentum that moves science, brands, and careers forward.\nThe Account Supervisor, Client Services serves as a day-to-day lead for client accounts, helping translate client needs and business objectives into effective strategies and high-quality execution. This role builds strong client relationships, keeps teams aligned and work moving forward, and proactively identifies issues and opportunities to help ensure successful delivery.\nThis person will work closely with senior account leadership and cross-functional partners to manage client expectations, resources, timelines and budgets. They also play an important role in developing junior team members and contributing to the continued growth of client relationships.\nJob Responsibilities\nSupport day-to-day client management, helping ensure client needs, expectations and priorities are understood and addressed while building strong, trusted relationships.\nDevelop a strong understanding of clients’ businesses, therapeutic areas, audiences and communications objectives, and use that knowledge to contribute meaningful strategic thinking and recommendations.\nPartner with senior account leadership and cross-functional teams to translate client objectives into clear strategies, programs and deliverables.\nSupport the day-to-day management of client work, ensuring teams are aligned on priorities, timelines, budgets, responsibilities and next steps.\nProactively identify potential challenges, opportunities and evolving client needs, bringing forward solutions and recommendations rather than simply escalating issues.\nSupport client meetings and presentations as appropriate, clearly communicating recommendations, progress, decisions and next steps.\nReview and help ensure the quality and strategic integrity of client deliverables before they move to senior leadership or clients.\nPartner with internal teams to appropriately scope, staff and deliver work while maintaining strong financial stewardship of assigned accounts.\nBuild strong relationships across disciplines and help create an integrated team environment that produces the best work for clients.\nMentor and develop junior team members through clear direction, thoughtful feedback and opportunities for increased ownership.\nSupport organic growth by identifying emerging client needs and opportunities where Spectrum can provide additional value.\nContribute to new business and agency initiatives as needed.\nDesired Skills and Qualifications\nBachelor’s degree in communications, marketing, business, or a related field\n5+ years of experience in healthcare communications, marketing, or client services, ideally within an agency environment\nUnderstanding of the pharmaceutical/biotech landscape and regulatory environment, including FDA requirements\nDemonstrated ability to manage day-to-day client relationships, anticipate needs, and provide thoughtful counsel and recommendations\nStrong strategic thinking and problem-solving skills, with the ability to connect client objectives to communications and business strategy\nExperience leading integrated programs and cross-functional teams from planning through execution\nStrong leadership skills, including the ability to guide and develop junior team members and create accountability across teams\nExcellent written and verbal communication skills, with the ability to distill complex scientific or business information into clear, compelling recommendations\nStrong understanding of account financials, including scopes, budgets, burn, forecasting, and identification of potential risks\nHighly organized and detail-oriented, with the ability to manage multiple accounts, workstreams, deadlines, and competing priorities\nCollaborative, proactive, and comfortable operating in a fast-paced, highly integrated agency environment\nProficiency in Microsoft Office, including PowerPoint, Excel, Word, Outlook, and Teams\nThe anticipated salary range for this position will be $90,000-$115,000. Salary is based on job-related factors such as: years of relevant experience, qualifications and/or certifications. Spectrum reserves the right to modify this pay range at any given time.\nWe want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.\nAll positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago), remotely from anywhere in the United States, or a combination.\nNo matter where you work, you’ll benefit from the monthly cell phone reimbursement.\nFlexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.\n13 weeks paid Parental Leave, inclusive of adoption and foster care placement.\nContinuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments.\nBring your friends to work at Spectrum and earn a generous referral bonus.\nMedical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.\nThorough onboarding including accessible conversations with leadership.\n401k with company match and 1:1 Financial Coaching and Education.\nWellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace.\nSpectrum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Spectrum is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. 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