{"id":3761395,"url":"https://alion.io/job/spektrum-group-chief-technician-virtual-infrastructure","title":"Chief Technician (Virtual Infrastructure)","company":{"id":183673,"name":"Spektrum Group","domain":"spektrum-group.com","url":"https://alion.io/company/spektrum-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":15,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mons, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"Configuration Management","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"Red Hat","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-11-04T15:51:51Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T11:59:04Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.\nWho we are supporting \nThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.\nThe NCIA provides a wide range of services, including:\nCyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.\nCommand and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.\nSatellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.\nElectronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.\nInformation Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.\nOverall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.\nThe program\nAssistance and Advisory Service (AAS)\nThe NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.\nTo provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.\nRole ID - C005520 \n Role Duties and Responsibilities \nAs the Chief Technician, IWC play a pivotal role in supporting, contributing to, developing, and managing Infrastructure as a Service (IaaS) and related systems (Microsoft and Linux OS). Your responsibilities span the entire lifecycle, including service operation, and project support and execution. Here are the key aspects of the role: \n Daily Operations and Maintenance: \nGuarantee seamless operation and upkeep of NISC IaaS Services, regardless of whether they are hosted on-premises, in private clouds, or public clouds. \nPerform system administration tasks for other IaaS-related assigned systems. \nTroubleshooting and Issue Resolution: \nIdentify and troubleshoot issues promptly, assisting in their timely resolution. \nChange Management and Documentation: \nFollow change management processes diligently. \nUpdate network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones. \nStrategic Support and Coordination: \nProvide advice and support to the IaaS Service Area Owner (SAO) and Service Delivery Managers (SDMs) throughout the entire capability lifecycle. \nFoster close and coordinated ties with IaaS management to ensure harmonized efforts and synchronized outcomes across all activities. \nSLA Compliance and Process Development: \nMonitor compliance with Service Level Agreements (SLAs). \nContribute to the development of processes, procedures (SOPs), and Standard Operating Instructions (SOIs) for IaaS services. \nReporting and Communication: \nPrepare reports, briefings, position papers, and presentations for senior management during project development and implementation phases. \n Ad Hoc Responsibilities: \nUndertake ad hoc tasks related to the NISC Business Area's responsibilities. \n Availability and Flexibility: \nBe prepared to work during scheduled maintenances, service- affecting activities, and contingency situations beyond regular business hours. \nBe on-call after working hours on weekends if necessary. \n Travel and Deployment: \nBe ready to travel and work at various locations, including SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other Data Centers in NCIA's responsibility as required \n\nEssential Skills, Experience and Certifications \nHigher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience; \nTechnical Expertise: \nPractical proficiency in both on-premises and cloud technologies (both public and private). \nFamiliarity with the operations and standards of Infrastructure as a Service (IaaS), including physical and virtual servers, VMware hypervisor, and storage devices. \nHands-on experience with virtualization using VMWare ESXi, blade and rack-mount servers, and Hyperconverged Infrastructure (vSAN). \nCompetence in working with Linux and Windows operating systems, including Active Directory (A.D.), hardening, and patching. \nDeliver global Linux infrastructure support within the IaaS Platforms environment. \nManage the end-to-end lifecycle-provisioning, administration, and troubleshooting-of enterprise Linux environments (RHEL and Oracle Linux 8-10). \nResolve complex interoperability issues between Linux host systems and enterprise network storage solutions. \nDesign and maintain infrastructure-as-code and automation pipelines using Red Hat Ansible Automation Platform and Bash. \nManage global Linux fleets via Red Hat Satellite, streamlining server provisioning, configuration drift management, and software updates. \nExecute global OS upgrades and end-to-end patch management, ensuring rigorous assessment, staging, and post-deployment validation. \nEnforce security policies across the IaaS estate, ensuring strict adherence to defense-grade security controls and best practices. \nAdminister Linux security postures, including firewall rules, mandatory access controls, and security contexts to maintain zero- trust operational stability. \nManage the configuration and performance optimization of enterprise load-balancing solutions to guarantee high availability and optimal traffic distribution. \nPractical experience in public and private cloud environments, covering IaaS, PaaS, SaaS, and cloud monitoring and optimization. \nCollaboration and Communication: \nExceptional ability to function effectively within a team, provide IT support, and resolve technical issues. \nWillingness to stay updated on advancements in IaaS technologies. \nDocumentation and Process Development: \nProficiency in documenting current designs and configurations. \nAbility to create and maintain Standard Operating Procedures (SOPs) and training materials. \nCommunication Skills: \nOutstanding verbal and written communication skills. \nAvailability and Incident Response: \nWillingness to respond to IaaS incidents even outside regular working hours. \nDesirable Qualifications: \nCertifications and Training: \nIndustry certifications related to virtualization, Linux operating systems, cloud, and containerization technologies. \nService Provisioning Experience: \nPrevious work experience in a service provisioning organization. \nUnderstanding of NATO Responsibilities: \nFamiliarity with the responsibilities and structure of the North Atlantic Treaty Organization (NATO).\n\nWorking Location \n Mons, BE \n Working Policy \n On-site \nTravel \n Some travels might be required \nSecurity Clearance \n NATO Cosmic Top Secret","description_format":"text","description_chars":7978,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-04T18:41:12Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring 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